Key Bookings, a subsidiary of Visit Baltimore, has revolutionized room block management for citywide events by implementing Cvent Passkey. Led by industry expert Tammy Davison, Key Bookings offers their services to cities like Fort Worth, Austin, and Baltimore.
Key Bookings faces challenges with complex room blocks and subblocks. Passkey provides planners with access to reports and dashboards, ensuring efficient communication and minimizing errors. Key Bookings guides large groups through negotiation and contracting processes, facilitating the booking of thousands of room nights.
Cvent Passkey offers an efficient solution with customizable options for every group. Features like RegLink and Smart Alerts enhance the booking process and improve communication with hotels and planners.
The adoption of Cvent Passkey has helped Key Bookings win new contracts and manage complex events accurately and with customer satisfaction. The ability to customize features further enhances the experience for planners and guests.
Download the case study to discover how Key Bookings and Cvent Passkey have transformed city-wide event management.
CHALLENGE
Navigating the complexities of citywide event room blocks has the potential for confusion and mistakes
SOLUTION
Cvent Passkey provides an efficient solution with customizable options for every group
RESULTS
Winning new contracts and managing complex group events with accuracy and customer satisfaction
