HEI HOTELS & RESORTS

Efficiency, planner satisfaction, an improved guest experience, and additional revenue all come together for HEI Hotels & Resorts when they use Cvent Passkey to manage room blocks. With more than 100 properties across the United States, the hotel management group strategically uses Cvent Passkey to streamline booking, offer additional amenities to guests, and provide transparency to event professionals through real-time reporting and alerts. When hotels and planners are time-strapped and constantly on the lookout for ways to accomplish more with fewer resources, Passkey automates tasks that used to take hours of time away from relationship-building activities. Read the full case study to see how HEI uses Passkey to meet revenue goals and improve the experience of guests, planners, and on-property staff.