Earlier this year, Cvent released its annual list of Top Meetings Hotels for MICE planners. The list is compiled by analysing meetings and event bookings through the Cvent Supplier Network, one of the world’s largest venue sourcing platforms. MICE performance is analysed according to various criteria, including total requests for proposals (RFPs) and conversion rate.
Have you checked your ranking on the list yet? Click here to check now.
The top three best performing European hotels were Hilton Prague (who retained the number one spot for a second consecutive year), Meliá Castilla Hotel & Convention Center Madrid, and InterContinental Vienna.
To learn a little more about how they managed to achieve the top three positions, we interviewed the leaders from all the three hotels. All three of our interviewees offer unique and practical ideas about what makes a successful MICE venue business.
Click here to read our eBook which compiles insights shared by the leaders of these three top MICE hotels in Europe. Our eBook is a good source of some great ideas and best practices that can help you grow and own your hotel’s MICE business.
Here below are the best practices tips shared by these hotels:
Hilton Prague:
“Always put yourself in the shoes of the MICE planner in order to understand their needs better, demonstrate your expertise in order to give the planner confidence in their event’s success, and pay attention to the creative details from the first site inspection to the farewell meeting.”
– DAGMAR VRANOVA, Conference and Event Director
Intercontinental Vienna:
“Of course, you must work hard together with all operational teams and try to make the impossible possible for our clients. But if you don’t manage to build up a good relationship with the client and nurture that human connection, you won’t make them happy.”
– BRITTA NEUPER-SCHRENK, Director of Marketing
Meliá Castilla Hotel & Convention Center Madrid:
“Keep things simple. Be flexible and never forget the human aspect to doing business. Become a partner, a consultant and develop positive relationships that reflect your local culture. Quality and people are the two most important aspects.”
– MARCOS MELLADO, Director of Sales
Read more about how these hotels managed to become the top three MICE hotels in Europe in our eBook – Best of the Best: Insights from The Top 3 Performing MICE Hotels in Europe.
You can also check your hotel’s rank on Cvent’s 2019 list of Top Meeting Hotels here.
