Portola Hotel and Spa is the premier hotel for anyone visiting Monterey. When they needed to streamline their online booking process and create efficient processes for filling room blocks, they turned to Cvent technology. Cvent Passkey was able to reduce phone calls to the staff, troubleshoot inventory challenges, and instantly update attendee websites. Technology gave them the opportunity to offer should nights and a seamless booking experience for their guests and planners.
Products used:
Cvent Passkey
CSN Advertising
CSN Productivity Tools
CHALLENGES
Even paradise has challenges
SOLUTIONS
The value of incremental revenue and a streamlined process
RESULTS
Increased open events, online reservations, and revenue
Terranea Resort uses Cvent products to automate manual processes and frees up extra time for developing personal relationships with meeting and event planners.
Read case study
Taking advantage of all the features of Cvent Passkey helped Grand Wailea maximize the value of its group business — and save money with more efficient processes.
Read case study