While Grand Wailea, a Waldorf Astoria Resort enjoys the perfect setting of Hawaii, their meetings and event business tends to be very seasonal. The sales team was searching for a way to make up for slow periods by maximizing the value of each group already planning to visit the resort. Cvent Passkey allows them to offer a variety of shoulder nights, upgrades, and premium offerings to every guest. They are creative with their additional offerings, including amenities like rollaway beds, food and beverage, and spa treatments.
Products used:
CSN Advertising
Cvent Event Diagramming
Cvent Passkey
Wedding Spot Advertising
CSN Productivity Tools
CHALLENGES
Maximizing value, Optimizing shoulder nights
SOLUTIONS
Suite success and a revenue boost
RESULTS
When a rooming list just won't do
Terranea Resort uses Cvent products to automate manual processes and frees up extra time for developing personal relationships with meeting and event planners.
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The Wyndham Orlando Resort saved event business with Cvent Event Diagramming and outpaced their comp set
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