The Wyndham Orlando Resort, International Drive is within walking distance of Disney, Universal Studios, and a number of other Orlando attractions. With 613 guest rooms and 60,000 square feet of meeting space, the director of sales and marketing Gino Marasco depends on Cvent technology to find and secure events for their property. Diamond ads increase their visibility, and Cvent Event Diagramming gives them an advantage over their comp set. CSN Business Intelligence tools such as Lead Scoring help them make informed decisions quickly. Increased response time, a 195 STR index, and increased revenue is continuing to drive success at the resort.
CHALLENGES
Saving group business with event diagramming
SOLUTIONS
Using Business Intelligence tools to monitor and respond to industry changes
RESULTS
Capturing new opportunities with Cvent technology
Wyndham Hotels and Resorts, with 22 brands and more than 8,900 hotels needed accurate and up-to-date information throughout the pandemic to make global decisions.
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Terranea Resort uses Cvent products to automate manual processes and frees up extra time for developing personal relationships with meeting and event planners.
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