Cvent Announces Business Intelligence™ Capabilities for the Hospitality Cloud

Release enables hospitality professionals to track performance of their group business in real-time.

LAS VEGAS – Cvent, Inc., the market leader in meetings, events, and travel technology, today announced the release of their new Group Business Intelligence solution at their annual customer conference, Cvent CONNECT. The new solution will enable hospitality professionals to see real-time data and analytics of their group business, and that of their competitive set, in a single easy-to-use platform.

“Hospitality professionals need timely and actionable intelligence for their group business segment in order to maintain and improve their competitive position.” said Pete Floros, SVP of Product Management at Cvent. “Providing our clients with the tools to confidently respond to pending RFPs and book business based on competitor rate and response information offers an invaluable opportunity to drive revenue. Our whole goal in designing the platform was to make the data actionable – enabling our supplier partners to generate more qualified group business leads and increase revenue per available room.”

The Group Business Intelligence (BI) solution is available to Cvent hospitality customers through an online portal, which is constantly updated with the latest information. Hoteliers can segment information based on their reporting needs-including specific time periods, customer segments, and locations to see how particular parts of the business are performing. Having this data in an accessible, comprehensive dashboard lets hospitality professionals drill-down from overall results down to individual RFPs within Cvent’s platform and respond is in line consistent with business goals.

Hoteliers can now see how their venue is performing relative to their competitive set, with regards to demand generation, response, and award behavior, and use those insights to adjust their business strategy accordingly. All dashboards are designed to be very intuitive and immediately useful with the ability to drill down, segment and filter RFP data to isolate key insights.

“Our new Group Business Intelligence platform is designed to make the hotelier’s job easier,” added Floros. “By providing real time, 24x7 access to your group competitive intelligence, along with the ability to quickly filter, segment and navigate to underlying RFPs for immediate action, this solution is a game-changer.

The new solution is available on Cvent’s platform and is part of the Cvent Hospitality Cloud.

About Cvent

Cvent is a leading meetings, events, and hospitality technology provider with 4,800+ employees and ~22,000 customers worldwide as of December 31, 2023. Founded in 1999, the company delivers a comprehensive event marketing and management platform and offers a global marketplace where event professionals collaborate with venues to create engaging, impactful experiences. Cvent is headquartered in Tysons, Virginia, just outside of Washington D.C., and has additional offices around the world to support its growing global customer base. The comprehensive Cvent event marketing and management platform offers software solutions to event organizers and marketers for online event registration, venue selection, event marketing and management, virtual and onsite solutions, and attendee engagement. Cvent’s suite of products automate and simplify the event management lifecycle and maximize the impact of in-person, virtual, and hybrid events. Hotels and venues use Cvent’s supplier and venue solutions to win more group and corporate travel business through Cvent’s sourcing platforms. Cvent solutions optimize the event management value chain and have enabled clients around the world to manage millions of meetings and events. For more information, please visit Cvent.com