Corinthia Hotels, a collection of five-star luxury hotels, is a brand that prides itself on its family-led spirit, generosity, and good service. Founded by the Pisani family of Malta in 1962, the business comprises nine hotels spread across Europe, Africa, and the Middle East. A third of their business typically comes from MICE travel, so they wanted to optimise their use of the Cvent Supplier Network to help generate more business. They use the Vent Certification Programme to train new team members and become more efficient overall.
This case study includes:
The decision to get Cvent certified
Preparing to take and pass the Cvent Supplier Network Certification exam
The impact of certification
The impact on staff and their roles
The overall benefits of the Cvent Certification on Corinthia
Carey's advice for someone who is considering getting Cvent Certified
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