Report

The Future is Now: Technological Transformation in Corporate Travel

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Corporate travel is in the midst of a technology revolution. From emerging tech like AI, to more core technologies like an Online Booking Tool and event diagramming software, how are business travel programmes using tech tools today and planning to expand them in the future? 

To gain insight on this, GBTA conducted a global research study with responses from hundreds of travel professionals. This new research reveals the answers to many key questions, such as: 

How is the managed travel industry approaching tech spend? 

How familiar are industry pros with different emerging technologies? 

Are hotel professionals satisfied with the technology they use?

What are the adoption and satisfaction rates with core travel technologies? 

Illustration of report cover with GBTA and Cvent logos