2024
Held annually at Cvent CONNECT, the Cvent Excellence Awards celebrate customers from across the globe who are driving innovation in the meetings and events industry. The 12th annual awards recognized Cvent users from organizations across the industry for their ingenuity and remarkable achievements.
The evening's events saw the presentation of 18 different awards, including the new Hotel & Planner Collaboration Award and the first honorary event professional Lifetime Achievement Award.
Watch the 2024 Excellence Awards here
Event Professional Winners
Ace of Spaces
Delta Air Lines
Delta Air Lines harnessed Cvent Exchange solutions to achieve over eighteen-million dollars in cost avoidance, streamline the contracting process, and reduce turnaround time to deliver best-in-class operations
The Great Integrator
Cognizant
Cognizant implemented two-way integration workflows to increase event data captured in Salesforce and reduce manual labor, improving event data health by sixty-five percent.
Marketing Mastermind
CFA Institute
CFA Institute used Cvent and MarTech integrations to streamline event management processes and optimize marketing efforts, driving record registration numbers and saving hundreds of hours.
Pivotal Partner
MCI USA
MCI USA successfully transitioned to Cvent for registration and housing, resulting in a seamless experience for over four hundred thousand registrants and high satisfaction from internal teams and attendees alike
The Rookie
The Institute of Internal Auditors
The Institute of Internal Auditors (IIA) effectively drove a positive customer experience by using event tech to handle almost eighty thousand registrations and sixty-five events in their first year with Cvent.
Power of the Platform - Single Event
Stanford Alumni Association
Stanford created an extraordinary Homecoming Reunion for more than eighty-five hundred attendees - exceeding previous years and generating over two million dollars in revenue with striking growth in alumni memberships.
Power of the Platform - Total Event Program
Wells Fargo
Wells Fargo powers their entire events program with Cvent, achieving remarkable results in the first six months. They executed over seventeen hundred events, with over ninety-eight percent of events using the meeting request form, demonstrating their commitment to designing and executing best-in-class events.
Impact Icon
Compassion International
Compassion International has expanded their organization’s impact by using Cvent to automate and centralize workflows, connecting thousands of global staff members at their Compassion Summit to better serve over two million at-risk children living in poverty worldwide.
Cvent Superstar
Katie Toth, FCM Meetings & Events
Katie Toth, FCM Meetings & Events uses Cvent every day to increase productivity and create exceptional programs for her clients. With multiple Cvent certifications and involvement in Cvent customer programs, she has expanded her knowledge and helped advocate for the power of the Cvent platform across her network.
Lifetime Achievement Award
Robert W. Baird & Co. Incorporated
Baird has managed over 370,000 registrations and sent over 130,000 emails with Cvent in the last 22 years with Cvent, building a truly client-first culture in that time.
FINRA
FINRA has been a Cvent client for more than 20 years, supporting over 465,000 registrants and launching more than 4,700 events in that time to help protect investors and ensure the market’s integrity.
American Chemistry Council
American Chemistry Council has brought together the people and companies creating the products that are improving the world around us, processing over $40 million dollars with Cvent since their first event in 2001.
The Annie E. Casey Foundation
The Annie E. Casey Foundation impacts the lives of children, youth, and young adults through different philanthropies, supporting over 44,000 registrants across over 420 events since 2001 in service to children and families across the nation.
Hospitality Professional Winners
The Portfolio Powerhouse
Hyatt Hotels Corporation
Hyatt Hotel Corporation Is maximizing efficiency and revenue generation across its large, global portfolio. From collaborative diagrams that bring millions of square feet of meeting space to life to enhanced competitive intelligence that enables teams to optimize their marketing efforts, Hyatt is using Cvent solutions to drive growth and efficiencies at scale.
The Block Buster
Marriott International
Marriott International collaborated closely with Cvent to enhance Passkey adoptions across its portfolio. Comprehensive training for Passkey users at over 300 properties delivered an almost 20% increase in revenue from rooms booked through Passkey.
The Group Game Changer
InterContinental New York Barclay
InterContinental New York Barclay has embraced Cvent One to optimize their marketing spend and product adoption, attracting 2.5 times more RFPs than their comp set and sourcing 80% of their business through Cvent.
The Business Intelligencer
CoralTree Hospitality
CoralTree Hospitality leverages actionable insights from CSN Business Intelligence to optimize operations, enhance guest satisfaction, and drive revenue growth. They’ve saved countless hours previously dedicated to compiling and centralizing data streams and delivered over a 75% increase in awarded RFP value by using data insights to build more competitive RFP responses.
The Clever Collaborator
Loews Hotels
Loews Hotels empowers seamless, real-time collaboration with planners across its portfolio. In partnership with Cvent, they deliver ongoing Event Diagramming training to properties, resulting in a n almost 80% increase in events created and an over 55% increase in collaborative diagrams that streamline communications between event professionals and the properties.
The HomeTown Hero
Discover Puerto Rico
Discover Puerto Rico optimized its marketing to put Puerto Rico back on the destination events map. Targeting event professionals sourcing destinations with high-tech amenities and cultural experiences, they used an enhanced diamond listing and strategic advertising across Cvent channels to deliver a record-setting performance that exceeded pre-pandemic levels by almost 50%.
Cvent Superstar: Hospitality Advocate of the Year
CJ Lecky, Graduate Hotels
CJ Lecky, Graduate Hotels empowers her teams with the technology they need to deliver results, creating a culture that embraces personal and professional development. She implemented portfolio-wide training initiatives to help employees expand their skills and enable business growth. A true Cvent advocate and partner, CJ champions the power of Cvent within her organization and the broader Cvent Community. Whether achieving new milestones with Cvent solutions, sharing her success stories, or facilitating technology partnerships, CJ is truly a Cvent Superstar.
Joint Event & Hospitality Professional Award
Hotel & Planner Collaboration Award
Trimm International & Atlanta Marriott Marquis
Trimm International and Atlanta Marriott Marquis collaborated closely to host their annual conference using Cvent solutions like Passkey and Event Diagramming to ensure an exceptional experience that inspired confidence and left attendees impressed.
2023
The 11th annual Cvent Excellence Awards honored esteemed industry leaders during an exciting evening event held during Cvent CONNECT. The hybrid awards ceremony brought together premier event and hospitality professionals for an engaging experience featuring a bevy of awe-inspiring moments.
We also honored a record number of European award winners at the second annual European awards program, held during Cvent CONNECT Europe. View more information about the Cvent Excellence Awards Europe here.
Event Professional Winners
Ace of Spaces
Apex Events
Apex Events has managed over a hundred sporting events with Cvent Passkey and embraced Auto Block as early adopters for more than half of their events. They've ultimately streamlined their operations and saved valuable time by using Cvent.
Cvent Superstar
Olivia Figary, FUSION Performance Group
Olivia has been a passionate Cvent advocate for eight years. She’s hosted more than thirty training sessions with her peers and is actively involved in the Cvent User Experience, Community, and Celebrity programs. Olivia has completed countless trainings and multiple certifications through Cvent Academy, and is proud to be share the power of the Cvent platform with her team.
Hybrid Hotshot
MedAxiom
MedAxiom transformed their conference into three hybrid events using the Attendee Hub, Onsite Solutions, and other tools. They drove value for exhibitors with exceptional attendee experiences and hundreds of generated leads, resulting in a remarkable fifty-five percent increase in revenue year-over-year.
Impact Icon
Children’s Defense Fund
The Children's Defense Fund Freedom Schools recently supported over ten thousand children at hundreds of program sites nationwide. These virtual and hybrid experiences used the Attendee Hub, OnArrival, and other solutions to meet their mission goals for educators and advocates so they can make a true difference in the lives of children.
Marketing Mastermind
PIMCO
PIMCO relies on Cvent as their foundational events platform. They’ve improved efficiencies and the overall client experience through their partnership with the Cvent Consulting team. With over four-hundred successful events,they’ve standardized their event data and increased visibility for sales and marketing managers. Their program is truly reflective of the company’s culture of excellence.
Pivotal Partner
Bishop-McCann
Bishop-McCann works to exceed their clients’ event goals by using the Cvent platform to support data and security requirements, sustainability objectives, and seamless integrations. With nearly a hundred and fifty percent increase in registrations year-over-year, their clients have a dependable single source of truth in Cvent.
Power of the Platform - Single Event
Wolters Kluwer
Wolters Kluwer's international Sales Kickoff hosted hundreds of attendees from across the world, using Premium Surveys, the Mobile Event App, and OnArrival Premium to capture personalized travel details. With over six hundred events tracked in 2023 and a six hundred percent sourcing cost savings using the Cvent Supplier Network, this event highlights the efficiencies they've been able to drive through Cvent.
Power of the Platform - Total Event Program
Astellas Pharma Inc.
The Astellas Congress and Events team centralized their technology ecosystem during a global restructure by establishing a Strategic Meetings Management Program. This connected event data and processes through a single Cvent instance. They’ve since increased efficiencies, proven cost savings, and improved the overall customer experience for thousands of attendees across hundreds of events.
The Rookie
Kimley-Horn
Kimley-Horn hosted dozens of events in their first year with Cvent and sourced more than thirty hotels. With nearly eight thousand attendees across their first twelve events, they streamlined their day-to-day with automated solutions like Attendee Hub and the Cvent Supplier Network. They’re excited to engage more than eleven thousand colleagues in the coming months using Cvent.
Virtual Virtuoso
Blue Cross Blue Shield Association
Blue Cross Blue Shield Association has supported over a hundred virtual events with nineteen thousand registrations. They redesigned their program to include audience-specific events and webinars, using the Attendee Hub to power the virtual experience. The response has been incredible and they’re now attracting an entirely new segment of employees.
Hospitality Professional Winners
Cvent Superstar
Ori Levy, HEI Hotels
Ori is a trailblazer and driving force behind the adoption of Cvent Passkey at fifteen HEI Hotels and Resorts properties where she led onboarding and training to educate her colleagues on the operational efficiencies and up-selling they can achieve with Cvent. A passionate Cvent advocate, Ori also be found sharing her expertise with the larger Cvent community. No matter the venue – from speaking at the 2023 Cvent Hospitality User Summit to hosting one-on-one discussions with peers in the hospitality industry, Ori is committed to sharing the power of Cvent across her network.
Planners' Choice
Sofitel New York
Sofitel New York showcases its flexibility space and provides seamless collaboration and the highest level of service to planners using Cvent solutions. Planners can expect accurate and professional presentations of the hotels’ spaces and capabilities across Sofitel New York’s CSN advertising, Smart Custom Proposal responses, and event diagrams. With a forty-seven percent increase in RFP volume, one hundred-and- seventy-four new planners sourcing this year, and seventy-three unique event diagrams, Sofitel New York is leveraging technology to capture planners’ attention.
The Block Buster
Sonesta International Hotels
Sonesta International Hotels uses Cvent Instant Book to help planners find available meeting space throughout the Sonesta brand and book it instantly through the Sonesta website and Cvent Supplier Network. In combination with using Cvent Passkey to simplify room block management, Sonesta delivered an impressive one hundred-and-nine percent increase in events created in Passkey year-over-year.
The Business Intelligencer
IHG Hotels & Resorts
IHG Hotels and Resorts is driving strategic business decisions and maximizing revenue with data and insights from the Cvent Group Competitive Set Dashboard. Using real-time performance analytics and competitive market data, IHG developed an optimization strategy that has delivered a fifty-two percent increase in RFP volume, a fifteen percent increase in events created, and a four percent increase in market share.
The Clever Collaborator
The Ritz-Carlton Bachelor Gulch
The Ritz-Carlton Bachelor Gulch uses Cvent Event Diagraming for all sales leads, group business, and active event planning. After increasing 360-degree virtual capabilities and achieving a one hundred percent RFP response rate, the Ritz-Carlton Bachelor Gulch events team has continuously surpassed budget expectations. Clients are confident that the resort meets their meeting and events needs even when they cannot complete in-person site visits thanks to the updated CSN 3D Event Spaces.
The Group Game Changer
Mohonk Mountain House
With a four-Diamond Listing, Cvent Email Newsletter placements, and Cvent Audience Network ads, Mohonk Mountain Resort uses CSN Advertising to maximize the resort’s exposure to planners in their market. Combined with the resort’s impressive ninety-nine percent response rate and less than four-hour response time, Mohonk’s digital marketing strategy is a proven success. Last year, over fifty percent of planners sourcing with Mohonk were new to the resort.
The Hometown Hero
Los Angeles Tourism & Convention Board
Leveraging Cvent Supplier Network promotional capabilities and CSN Business Intelligence competitive and performance data, the Los Angeles Tourism and Convention Board has refined their proactive marketing efforts to increase prospecting and optimize conversions. The results are impressive: a forty-nine percent year-over-year increase in RFP volume and a sixty percent RFP awarded rate.
2022
The 10th annual Cvent Excellence Awards honored event and hospitality professionals during a spectacular celebration held at Cvent CONNECT in Las Vegas. The second hybrid awards ceremony brought together the best innovators from across the industry for an exciting evening event with several new awards.
2022 also saw the inaugural Cvent Excellence Awards Europe, held in London at Cvent CONNECT Europe. View all winners from this incredible awards program below.
2022 Cvent Excellence Awards Europe Winners
Event Professional Winners
Ace of Spaces
BCD Meetings & Events
BCD Meetings & Events use Cvent Event Diagramming and Cvent Supplier Network with other solutions to source and support in-person, hybrid, and virtual experiences for their client. Implementing health and safety questions in RFP’s for in-person experiences has allowed BCD to support clients effectively throughout the pandemic, sending more than 400 RFP’s in 2021 and producing nearly $70,000 in cost savings.
Cvent Superstar
Marco Ogsimer, CWT Meetings & Events
With 15 years industry experience, Marco relies on his deep knowledge of Cvent to ensure CWT’s web builders and attendee managers are best equipped to support the global organization through. He has championed the adoption and use of new modules and regularly holds trainings and demos, all while ensuring his team is Cvent Certified. He is a regular participant in early adopter programs and active in the Cvent Commmunity. Being a Cvent advocate has been essential to Marco’s success in managing a global team of Cvent Specialists.
Event Marketing Mastermind
YPO
YPO integrated Cvent with their existing tech stack to ensure a single source of truth across 3,600 annual events, with over 300,000 annual registrations managed each year. They pivoted to virtual using the Cvent Attendee Hub, creating the YPO Virtual Event Platform Ecosystem for their members. YPO saw a 140% increase in registrations and standardized RefID links to better track registrations, elevating attendee engagement across the virtual landscape.
Hybrid Hotshot
Morningstar
For their first-ever hybrid flagship conference, Morningstar relied on Cvent to mitigate risk and support a safe in-person experience while innovating the virtual experience. They tracked over 2,600 attendees, including 800 first-time attendees, and awarded 1,300 attendees Continuing Education credits via Cvent. They also achieved a 42% increase in session watch times as measured through Cvent reporting.
Pivotal Partner
Fox World Travel
Fox World Travel pivoted a planned hybrid event to virtual in just days by relying on Cvent, saving hundreds of hours. They pivoted dozens of sessions and increased session engagement while tracking session attendance for CPE credit requirements, all while managing over 530 flight and hotel cancellations successfully. Ultimately, the virtual event impressed the client and proved the value of the virtual experience.
Power of the Platform: Single Conference
Allscripts
Allscripts pivoted their Global Kick-Off to virtual using the Attendee Hub, ensuring professional production value through Cvent Studio. They were able to scale support staff back to one manager and saw a 40% increase in attendance with nearly 4x surveys completed. They ultimately reduced attrition as well, indicating deeper engagement across the event.
Power of the Platform: Total Event Program
OutSystems
OutSystems supports their entire events program through Cvent to help drive and nurture impacting sales through a single solution. They have exceeded business goals with a 3x increase in attendance year-over-year and 5x more opportunities won, including exceeding registration targets for their flagship conference by 98%.
ROI Rockstar
Xilinx (now AMD)
Xilinx’s ability to quickly pivot their flagship event to virtual through Cvent meant they could maintain increased engagement with target audiences and improve data collection and reporting. A Marketo integration ensured quality MQL’s and post-event sales enablement, allowing Xilinx to exceed business goals and attribution to pipeline. They drastically increased overall attendance with 38% net new attendees, achieving 4.5x their goals at 6x cost savings.
SMMP Sensation
Medtronic
With Cvent, Medtronic streamlined internal processes and created a global access portal while implementing and operationalizing a Concur and GDS integration - all while mitigating risk to the business during the pandemic. They streamlined and optimized the experience for over 700 Cvent users and stakeholders through their Strategic Meetings Management program, forecasting more than $24M in annual savings and efficiencies through the use of Cvent solutions and integrations.
The Rookie
American Marketing Association
The American Marketing Association streamlined different technologies and processes under one platform with Cvent across their events portfolio, managing 28 virtual, hybrid, and in-person events to date. They have automated dataflows through a Salesforce integration and support safe and innovative virtual and in-person experiences with Cvent solutions, resulting in the highest engagement numbers ever for the organization.
Virtual Virtuoso
Independent College Bookstore Association (ICBA)
The ICBA brought over 100 vendors together with buyers at their first-ever virtual conference in Attendee Hub, managing more than 5,100 appointments and increasing attendance by 62% year-over-year. They saved $700,000 in going virtual while maintaining a traditional profit margin of $1M. Their 2022 virtual and in-person dual conference exceeded forecasted attendance goals, up-leveling production with Cvent Studio.
Webinar Wonder
Montana Primary Care Association
Montana Primary Care Association hosts hundreds of webinars through Cvent, streamlining workflows across events with integrated surveys to view data trends and Cvent reporting to provide attendance metrics, feedback, and analytics. They nearly tripled the number of webinars hosted in just two years, measuring a nearly 60% increase in attendance through the Attendee Hub.
Hospitality Professional Winners
The Block Buster
Gaylord Palms Resort & Convention Center
The Gaylord Palms recognized a 43% increase in overall upsell revenue compared to pre-pandemic business (2019) due to Passkey. Through a unique and creative approach, the team increased upselling by 275% and achieved 66% in incremental add-on revenue such as early check in, late check out, “your choice” housekeeping, and guaranteed bed types.
The Business Intelligencer
Loews Hotels
By leveraging insights from Cvent Supplier Network Business Intelligence tools, Loews Hotels established a new team focused on Cvent insights for prospecting & sales efforts. As a result, they reduced their response rate time by 50% compared to their defined competitive set and reached a 100% response rate, seeing a 76% increase in awarded value.
The Clever Collaborator
Atrium Hospitality
Atrium Hospitality expanded Interactive Floor Plans to over 50% of its portfolio of 82 hotels, created more than 11,000 events using the Cvent Event Diagramming tool, and ensured they Cvent trained and certified the entire sales & events service team.
The Group Game Changer
The Wigwam
Cvent solutions have sourced 946 RFPs for The Wigwam. In 2021, The Wigwam was awarded 4,645 total room nights through the technology, saw a 208% increase in RFPs received, and the property achieved a 100% response rate.
The Hometown Hero
Visit Anaheim
Visit Anaheim influenced almost $22M in awarded business in Anaheim in 2021 and grew copy share from 46% in 2019 to 49% in 2020 to 51%. Anaheim’s hotels response rate is also 3% higher when the CVB is copied (vs. the RFP being sent directly to the hotel).
Planner's Choice
Westin Tampa Bay
Westin Tampa Bay excelled at creating true partnerships that grow and flourish— even through a pandemic. Westin Tampa Bay has been recognized as a planner preferred partner due to incredibly thorough and timely responses, and a focus on true partnership.
2021
The ninth annual Cvent Excellence Awards celebrated customers from across the globe who are driving innovation in the industry. This year's first-ever hybrid awards ceremony brought together the best in meetings and events at Cvent CONNECT. The live program included attendees from around the world joining from Las Vegas as well as virtually. Here, Cvent honored the incredible achievements of these industry leaders across ten unique categories, including two new categories for the Virtual Virtuoso and the Hybrid Hotshot.
Event Professional Winners
Ace of Safe Spaces
ACT
ACT created a scalable and repeatable process to source venues for pop-up testing sites for students who were displaced by pandemic closures and restrictions. They used the Cvent Supplier Network to send hundreds of RFPs in order to successfully hold more than 125 pop-up testing sites that served more than 34,000 student.
Cvent Superstar
Michael Goldenber, Eastern Athletic Trainers' Association
Michael is a dedicated Cvent advocate who spearheaded using the Cvent Attendee Hub for the Eastern Athletic Trainers’ Association annual conference, helping to triple revenue while driving a 40% increase in registrations. As an active Cvent Community member, a Cvent Celebrity, and an event technology champion for his organization, Michael was able to grow the success of the conference as EATA’s primary source of revenue.
Event Marketing Mastermind
Gerber Technology
For their annual ideation user conference in 2020, Gerber Technology used Cvent to target new personas for their first truly global virtual event on the Cvent Attendee Hub. The marketing team helped prove the value of virtual events in driving a measurable increase in sales pipeline.
Hybrid Hotshot
InXpress
InXpress hosted a successful and safe hybrid event in Las Vegas in early 2020 for 100 in-person and 200 virtual attendees using Cvent Event Management, Attendee Hub, Onsite Solutions, and Appointments with support from Cvent’s Virtual Event 360 services team.
Pivotal Partner
FCM Meetings & Events
In their seven-year partnership with Cvent, FCM Meetings & Events has managed more than 295,000 registrations, leveraging the Cvent platform to help win more clients, grow their accounts, and improve retention. This year alone, they have added 420 new events – including 100 virtual events with 20,000 attendees.
Power of the Platform
Walmart
Walmart has partnered with Cvent for 15 years. When the pandemic hit, Walmart turned to Cvent to create a turnkey technology solution for managing the COVID-19 vaccine rollout for millions of associates and customers. To manage mass scheduling, they stood up a solution in 24 hours using the Cvent Event Management platform. To date, Walmart has served more than 120,000 patients through community clinics and partnered with the NBA & WNBA to provide vaccines for players, staff, and families. They expanded their initial six clinic pilot program to more than 100 clinics and counting.
ROI Rockstar
Wisconsin Bankers Association
The Wisconsin Bankers Association uses Cvent to manage nearly 100 educational events annually for 8,000 attendees. Using the Attendee Hub for six of their largest conferences, they were able to drive significant increases in attendance and program net profit.
SMMP Sensation
Mastercard
Mastercard first partnered with Cvent in 2017 to centralize their Strategic Meetings Management program. Due to this groundwork, they were able to successfully pivot in 2020 while mitigating risk for the business.
The Rookie
MJH Life Sciences
In their first year with Cvent, MJH Life Sciences launched more than 620 events. They relied on Cvent to improve the attendee experience, streamline internal processes, and create synergy across 15 different brands. All associated team members are now Cvent Certified.
Virtual Virtuoso
United Federation of Teachers
With nearly 200,000 members served through their continuing education events, the United Federation of Teachers relies on the Cvent Attendee Hub to support more than 1,500 annual events for 750,000 registrants.
2020
The eighth annual Cvent Excellence Awards brought together the best in the industry from around the globe for the first-ever virtual awards program. Held during Cvent CONNECT Virtual, the record-setting ceremony honored the resilience and dedication of industry leaders in front of more than 43,000 virtual attendees.
Relive the 2020 virtual awards
Event Professional Winners
Ace of Spaces
Deutsch Family Wine & Spirits
Using Cvent Supplier Network and Passkey in conjunction with other Cvent solutions, the two-person team centralized their event management processes to save hundreds of thousands of dollars through negotiated savings and room block management efficiencies.
The Achiever
National Network for Oral Health Access
By using a host a Cvent solutions starting in 2016, NNOHA streamlined registration with a modern registration site, improved their dataflow with a Salesforce integration, and modernized the onsite experience. Since 2016, active membership has more than doubled, and conference revenue and attendance has increased by impressive margins.
The Cvent Superstar
Kyle Flinn
As Cvent Advocate of the Year, Kyle Flinn worked with his team to enable the adoption of the end-to-end tech stack at the University of Missouri. Kyle is a member of Cvent’s Higher Ed CAB, and over the course of the last year has advocated for Cvent through webinars, case studies, and speaking engagements at industry events. These include Cvent CONNECT 2019, multiple webinars, direct mail testimonials, EDUCAUSE 2019, and Event Tech Higher Ed Trends Report. He also presented at Cvent CONNECT 2019.
Event Marketing Mastermind
FIS
FIS used a host of Cvent solutions with a Marketo integration to track event attendance and evaluate campaign performance, resulting in a significant increase in lead generation and influencing hundreds of millions of dollars in existing TCV while driving a measurable increase in new deals created. They also nearly doubled sponsorship revenue. Stakeholders were impressed with the enhanced look and feel of the technology-driven conference.
The Mobile Maverick
S&P Global Market Intelligence
In 2019, S&P Global managed hundreds of events across 60 global cities for thousands of attendees, generating thousands of new leads and subscription trials. They used Cvent’s Appointment tool and CrowdCompass app to foster networking, and tailored programming with data from session scanning and feedback surveys. Live Q&A, polling, and the activity feed helped ensure attendee engagement. The robust reporting was vital when debriefing senior executives to evaluate event ROI, especially since the event feedback form was conducted via the app.
The Onsite Orchestrator
Insperity
Using Cvent’s Onsite Solutions and CrowdCompass mobile event app streamlined the onsite experience at Insperity's annual Sales and Marketing Convention. They eliminated hundreds of manual labor hours and tracked tens of thousands engagement points in the app, all while capturing incredible savings in 2019 using Cvent solutions.
Pivotal Partner
BCD Meetings & Events
BCD Meetings & Events works in a preferred partnership with Cvent across the globe to support their clients’ meeting technology strategies and needs. BCD leverages the Meeting Request Form with Cvent Supplier Network and Budget modules. For reporting, they designed Macros with Cvent’s assistance and added status triggers to their MRF based on RFP active or awarded status. They drive significant average savings on every meeting they manage with an impressive workflow completion rate for 2019.
Power of the Platform
Penn State University
Penn State experienced astounding year-over-year growth in terms of number of registrants, total income, and income paid to internal clients for their events program. The department saw a 50% increase in registrations and enrollments year-over-year thanks to their close partnership with Cvent. Eight other functional units across the university now leverage Cvent, bringing total registrations to 100,000 across university programs. They now manage 10 different Cvent accounts and have expanded the number of programs by a factor of six and increased income by a factor of ten.
The Rookie
Campus Management
Campus Management relies on Cvent to deliver ease of registration, access to training documentation, networking, attendee experience and improved customer satisfaction surveys. In their first year with Cvent, they saved hundreds of hours with automated processes, expanded one general conference survey to hundreds of session-specific surveys, and saw a huge increase in engagement levels with the CrowdCompass mobile event app. They also used Cvent Appointments to enable hundreds appointments for their annual conference.
SMM Star
Boston Scientific
Using Cvent’s Strategic Meetings Management solution in conjunction with the full Cvent platform, Boston Scientific gained visibility into overall spend and supported their formal meeting policy. They saw a dramatic increase in program adoption and doubled their meetings cost avoidance in just two years.
Hospitality Professional Winners
The Block Buster
Host Hotels and Resorts
The Business Intelligencer
Loews Hotels
The Clever Collaborator
Sonesta Hotels
The Group Game Changer
The Galt House Hotel
The Wedding Whisperer
The Ritz-Carlton, San Francisco
2019
The seventh annual Cvent Excellence Awards honored innovative event and hospitality professionals during an exclusive banquet at Cvent CONNECT. It was an evening to remember as a record number of winners were celebrated for their extraordinary work.
Event Professional Winners
The Achiever
Parkinson Foundation of the National Capital Area
In just three years with Cvent, the small nonprofit has eliminated operating losses while doubling their revenue, creating a fully sustainable organization as a result.
The Marketing Mastermind
BlackRock
BlackRock unified complex registration, onsite, and mobile experiences into a seamless solution, using data-driven decision making to prove ROI.
The Mobile Maverick
MDVIP
To eliminate manual processes and improve cost savings, MDVIP used Cvent’s mobile event app for a stellar attendee experience at their annual conference. High mobile engagement helped increase lead generation, leading to higher renewal rates.
The Onsite Orchestrator
University of Rochester
The University of Rochester leveraged Cvent’s Onsite Solutions and mobile event app while integrating Cvent’s Event Management with their CRM for easy data management. Replacing their outdated in-house system created impressive savings for the organization.
Power of the Platform
Royal DSM
Royal DSM increased negotiated savings and created a centralized meetings and events policy across the organization using Cvent solutions. Award-winning card integrations, better onsite experiences, and an eco-friendly mobile solution helped Royal DSM achieve valuable global savings.
The Rookie
Verizon
In their first year using Cvent, Verizon created a centralized events program that saved hundreds of hours and reduced costs by 30%. The team can confidently scale for future success by proving the intrinsic value of Verizon’s events.
The Savvy Sourcer
Autodesk
Autodesk expanded their global program in the APAC and EMEA regions, doubling the number of events sourced. They provided valuable cost savings, reducing potential attrition and increasing contracted savings to $11 million.
The SMM Star
Lincoln Financial Group
Using Cvent, the team integrated air travel and payment processing, introduced OnArrival and RFID for better data reporting, and built more than 110 CrowdCompass apps for a better attendee experience. They achieved over $1 million in cost savings and now have an active voice in the business.
Hospitality Professional Winners
The Best in the US
Visit Orlando
Visit Orlando embraces new technologies and provides integral feedback to shape the future of the industry. Testing and partnering with Cvent on aggressive marketing campaigns helps Visit Orlando stay ahead of the competition.
The Block Buster
MGM Resorts
With the help of Cvent Passkey, MGM Resorts has been able to apply technology in creative manners. MGM’s hard work has resulted in $3.7M upsell revenue and $9.3 million in total gains.
The Business Intelligencer
Visit Dallas
Through its use of Market Dashboards, Visit Dallas achieved four consecutive record years for bookings. Visit Dallas has moved to sixth place on the Cvent Top Destinations rankings as a result.
The Group Game Changer
IHG
In 2018, IHG increased unique RFPs by +15% and awarded value by +21%. IHG continuously leverages new ways of engaging with meetings and events professionals to bolster their position as industry innovators.
2018
As the industry evolved, Cvent's awards program expanded to include both event and hospitality professionals. Rebranded as the new “Cvent Excellence Awards,” industry leaders were honored across eleven unique categories during an exclusive awards ceremony held at Cvent CONNECT.
Event Professional Winners
The Achiever
Latin Expo Group
The Marketing Mastermind
Teradata
The Mobile Maverick
USC - Cultural Relations and University Events
The Onsite Orchestrator
Cardinal Health
Power of the Platform
Travel Oregon
The Rookie
AbbVie
The Savvy Sourcer
Conference Catalysts, LLC
The SMM Star
Allstate Insurance Company
Hospitality Professional Winners
The Block Buster
Westin Copley Place
The Business Intelligencer
Two Roads Hospitality
The Group Game Changer
The Peppermill Resort & Spa
2017
As the Cvent Plannie Awards continued to grow, a spectacular celebration featuring acrobatic performances by Cirque du Soleil delighted hundreds of attendees and nine category winners during the fifth annual awards program.
The Marketing Mastermind
CallidusCloud
The Onsite Orchestrator
Morningstar
The Mobile Maverick
ACIG Insurance Company
The Achiever
Netsmart
The SMM Star
Amazon
The Rookie
Sanofi
The Listener
LeadingAge
The Savvy Sourcer
Medtronic
Power of the Platform
Samaritan's Purse
2016
The fourth year of the awards program saw a record number of finalists recognized during an elegant awards ceremony in Las Vegas. Ten category winners were named and all attendees enjoyed a festive evening with their peers and Cvent leaders.
The Marketing Mastermind
Morningstar
The Onsite Orchestrator
Cisco Systems
The Mobile Maverick
Anthem
The Achiever
SevOne
The SMM Star
Kiewit
The Rookie
Adtran
The Listener
AIMIA
The Savvy Sourcer
Estee Lauder
Power of the Platform
Illumina
Cvent Advocate of the Year
Allen Villanueva
2015
The growth of the newly rebranded “Cvent Plannie Awards” attracted hundreds of attendees at Cvent CONNECT, where ten category winners were celebrated for their extraordinary work.
Best Event Website
Growth Energy
Return on Event (ROE)
Stella & Dot
SMM Program of the Year
Medtronic
Best Use of a Mobile App
Cystic Fibrosis Foundation
Savvy Sourcing
The Estée Lauder Companies
Best Event Marketing Strategy
Institute for Career Advancement Needs
Rookie of the Year
BBYO
Power of the Platform
Cisco Systems
Best Event Feedback Strategy
American Academy of Addiction Psychiatry
Best Onsite Experience
Milken Institute
2014
The second year saw the expansion of the awards program as the “Cvent Planner Awards.” Here, winners across eight different categories proved the power of live events in driving organizational success.
Best Event Website
Stella & Dot
Return on Event (ROE)
B2W Software Inc.
SMM Program of the Year
Lincoln Financial Group
Best Use of a Mobile App
The Culinary Institute of America
Savvy Sourcing
Educational Testing Services
Best Event Marketing Strategy
Vocus
Rookie of the Year
Halliburton
Power of the Platform
Meetings & Incentives Worldwide Inc.
2013
The inaugural year of Cvent’s awards program honored industry leaders across five unique categories. The first ceremony was held during the first Cvent CONNECT in Las Vegas.
Best Event Website
Cisco Systems, Inc.
Best Use of a Mobile App
Agilysys, Inc.
Savvy Sourcing
Meetings & Incentives
Return on Event (ROE)
Ericsson
SMM Program of the Year
Visa, Inc.