Recognizing top achievers across the hospitality industry

This award recognizes a chain, brand, management company, or ownership group delivering unparalleled results at the portfolio and property levels. These finalists use technology to drive brand awareness and demand, support integration and data protection, and increase revenue optimization. The workflows and processes they implement increase efficiency at scale and deliver seamless experiences for their clients.

Criteria: Must use CSN Advertising, CSN Passkey, CSN Business Intelligence, or CSN Productivity Tools.

This award celebrates hospitality professionals that use technology to simplify the task – and opportunity – of room block management. As a result, they’re able to easily promote, upsell, and drive extended group stays directly from their room block bookings. Nominees in this category drive group business revenue and deliver a more efficient planner experience. ​ 

Criteria: Must use Cvent Passkey.

Data science is changing the way hotels and venues approach group business. This award recognizes hospitality organizations that use business intelligence to create new opportunities for sales and marketing teams. By establishing real-time analytics programs, systems, and processes, these nominees boost marketing effectiveness, improve sales conversions, and ultimately increase the value of their meetings and events business. ​

Criteria: Must use CSN Business Intelligence. May also use CSN Productivity Tools​.

Being at the forefront of sales and marketing requires a relentless focus on results and the ability to adapt to a changing market. The Group Game Changer honors hospitality organizations that consistently deliver superior results across their sales and marketing programs through the application of technology and business intelligence. These nominees execute targeted strategies with creative branding, engaging messaging, innovative channel tactics, and best-in-class sales competencies.​

Criteria: Must use CSN Advertising or Venue Directory. May also use CSN Business Intelligence, Cvent Event Diagramming, Smart Custom Proposals, or hotel website solutions.​

This award celebrates those who power collaboration between a planner, venue, and vendor to new levels, and in doing so create an experience that exceeds all expectations. To these experts, the goal remains the same: use real-time communication to ensure that all parties have the right information, at the right time, and on the right platform.  

Criteria: Must use Cvent Event Diagramming.

This award goes to the destination marketing organization (DMO) that best uses technology to increase awareness of their area and provide critical support to hotels and venues. They’re experts at using technology to bring new events to their corner of the world, and they excel at connecting event professionals with the hotels and venues that best meet their needs. This DMO is at the forefront of meetings and events growth and recovery for their destination. ​

Criteria: Must use CSN Advertising and/or CSN Business Intelligence.

Recognizes a hotel, chain, venue or destination user who leverages the Cvent platform to accelerate their organization’s success. These nominees can be found sharpening their skills through Cvent training and certifications or engaging with their peers through the Community. They may choose to take part in Cvent CONNECT, early adopter programs, speaking engagements, or marketing programs. No matter how they engage, nominees in this category are unmatched in their appreciation of—and passion for—spreading the power of the Cvent platform across their network. ​

Criteria: Must be an active Cvent user.

Collaborative relationships between event professionals and their choice hotel, hotel chain, venue, or destination marketing organization require meaningful conversations. This joint award honors event and hospitality professionals who together create brilliant events by proactively problem-solving and seamlessly deploying technology to save time and drive efficiencies – all while fostering a strong business relationship.

Criteria: Must demonstrate the use of at least one Cvent solution in collaborating to manage successful events, such as Cvent Event Diagramming or Passkey.

*Please note this award is collectively shared between event and hospitality professionals.