Privacy Notice
Cvent, Inc., and its operating entities Cvent Europe, Ltd, Cvent Deutschland GmbH, Cvent Canada Inc., Cvent Australia PTY Limited, Cvent Singapore PTE Limited, Cvent India Private Limited, Cvent Nederland BV, Social Tables, Inc., Lanyon Solutions, Inc., Passkey International, Inc. ("Cvent" or "We", "us"), is a technology company that specializes in meetings, events, and hospitality management, and engages in external marketing activities. This notice describes our practices in connection with information about you (“Personal Information”) which we collect from a third party and publicly available sources. For more information about our practices in connection with personal information which we collect directly through our software platforms and applications and our websites (such as www.cvent.com) please see Cvent’s Global Privacy Policy.
Categories of Personal Information Processed
Cvent collects business contact information including first and last names, job title, job function and responsibilities, education, e-mail address, telephone number, postal address, company information, and social media account ID.
Purposes of Processing
Cvent processes this personal information for Cvent’s direct marketing purposes. We may use your personal information to market our products and services to your employer or to contact you about professional opportunities. We do not sell or share personal information collected herein to third parties. We do not use any automated decision-making technology, including profiling, to process your personal information.
International Transfers
To facilitate our business practices, personal information may be collected, accessed from, transferred to or stored in the United States or in other countries where we operate, including countries outside the European Economic Area (EEA), Switzerland, and the UK. In instances where we receive personal data from the European Economic Area, Switzerland, or the UK, we implement safeguards to ensure an adequate level of data protection, including the use of Standard Contract Clauses as approved by the European Commission or taking other measures to ensure an adequate level of data protection under EU law. To obtain a copy of relevant standard contractual clauses, you may request one from Cvent using the contact information provided below.
Retention Period
Where we process your personal information for marketing purposes, we process the data until you ask us to stop. It typically takes up to 30 days to implement your request, but in no event longer than required by applicable law. Cvent will not retain your personal information longer than the statutory retention period permitted in the local jurisdictions where Cvent services are marketed and provided. Where Cvent retains your personal information, we also keep a record of when you have asked us not to send direct marketing or to process your personal information indefinitely so that we can respect your request in the future.
Lawfulness of Processing
Cvent processes your personal information based on its legitimate interests, except where such interests are overridden by your interests or fundamental rights and freedoms which require the protection of personal data. Cvent has a legitimate interest in growing its business through direct marketing and promotion of its products and services, taking into consideration the limited impact of the use of business contact information on an individual’s private life, and the fact that Cvent provides simple avenues for an individual to exercise control over or opt out of marketing communications.
Your Rights
You have the following rights to:
- request access to your personal information
- request rectification or correction of your personal information
- request deletion of your personal information
- request restriction of processing of your personal information (this includes refraining from selling it or otherwise providing it to any third parties)
- object to processing
- data portability
- lodge a complaint with the appropriate supervisory authority in your country, if applicable
If you are a California resident, California law provides you with specific rights regarding your personal information, including the ability to request that we refrain from selling it or otherwise providing it to any third parties. We do not sell your personal information in this manner. Cvent provides you with the opportunity to exercise your “do not sell” rights regardless of the state of residency.
You may exercise your rights to access, correction, deletion, or opting out of the sale of your personal information by submitting a request at: https://www.cvent.com/personal-data-requests.
If you wish to update your email preferences to tailor the topics you are most interested in receiving or wish to remove yourself from marketing communications from Cvent, you may do so here: https://www.cvent.com/subscriptionmanagement.
Sources of Personal Information
Cvent collects personal information from third-party sources, such as third parties from whom we have purchased business contact information, public databases, joint marketing partners, and social media platforms. In some cases, Cvent may combine personal information provided to us from one source with personal data collected from other sources, in which case it may be difficult or not possible to identify the exact source of a specific individual’s personal information.
How to Contact Us
Cvent’s Data Protection Officer (DPO), can be reached at dpo@cvent.com, and
Cvent Privacy
1765 Greensboro Station Place, 7th Floor
Tysons Corner, Virginia 22102
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.