The American Public Power Association (APPA)

40 hours

of work saved per conference

5-10 minutes

customer service response time

84% of attendees

use multi-event app

"People expect to be able to do business on their phone, quite honestly, and a mobile app is essential for that."

Leanne Nienhuis, Manager of Education and Customer Programs

About the Company

The American Public Power Association (APPA) is the service organisation for the more than 2,000 U.S. community-owned electric utilities that serves more than 47 million Americans. APPA’s mission is to advance the public policy interests of its members and their consumers and provide member services to ensure adequate, reliable electricity at a reasonable price with the proper protection of the environment. APPA hosts over 100 events and educational opportunities throughout the year.