Recognising top achievers across the hospitality industry

This award goes to the Convention and Visitors Bureau (CVB) or destination marketing organisation (DMO) that best uses technology to increase awareness of their destination and provide critical support to hotels and venues. They’re experts at using technology to bring new events to their corner of the world, and they excel at connecting event professionals with the hotels and venues that best meet their needs. This CVB/DMO is at the forefront of meetings and events growth.

Criteria: Must use CSN Advertising and/or CSN Business Intelligence

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This award recognises hotels and chains that leverage Venue Directory to accelerate their organisation’s success and create operational efficiency to deliver an enhanced customer experience. These best-in-class nominees are using Venue Directory to deliver superior results across their business and delight customers through the use of technology.

Criteria: Must be an active Venue Directory customer

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Being at the forefront of sales and marketing requires a relentless focus on results and adapting to a changing market. The MICE Game Changer honours hospitality organisations (hotels and event venues) that consistently deliver superior results across their sales and marketing programmes through the application of technology and business intelligence. These nominees execute targeted strategies with creative branding, engaging messaging, innovative channel tactics, and best-in-class sales competencies.

Criteria: Must use CSN Advertising. May also use CSN Business Intelligence, Cvent Event Diagramming, Smart Custom Proposals, or hotel website solutions.​

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Recognises an individual from a hotel, chain, venue or destination who leverages the Cvent platform to accelerate their organisation’s success. These nominees can be found sharpening their skills through Cvent training and certifications or engaging with their peers through the Community. They may choose to take part in Cvent CONNECT, early adopter programs, speaking engagements, or marketing programs. No matter how they engage, nominees in this category are unmatched in their appreciation of—and passion for—spreading the power of the Cvent platform across their network. ​

Criteria: Must be an active Cvent user.

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This award celebrates hospitality professionals (hotels and event venues) who power collaboration between planners, venues, and vendors to new levels, creating experiences that exceed all expectations. Through real-time communication, they ensure all parties have the right information at the right time and on the right platform. Additionally, these experts leverage technology to simplify room block management, enabling them to promote, upsell, and drive extended group stays directly from their bookings. Nominees in this category not only boost group business revenue but also deliver a more efficient planner experience. ​ 

Criteria: Must use Cvent Event Diagramming or/and Cvent Passkey

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This award recognises hotels and chains that leverage the Cvent Transient platform to accelerate their organisation’s success and create unique processes focused on operational efficiency. These nominees use the Cvent Transient technology as the foundation for their corporate travel strategy and make the most of all the different product functionalities available across the platform.

Criteria: Must be an active RFP publisher user

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