The average worker spends three hours weekly in business meetings, with 30% reporting even more time committed to them. While this can seem a lot, the truth is that most modern businesses need some form of internal meeting to function effectively.
But why are internal meetings important? And how can you productively run them for everyone?
We'll delve into these questions, provide best practices for running successful internal meetings, and more. So, keep reading.
From boardrooms to Zoom calls: The evolution of internal meetings
Meetings, like everything else in our lives, have been transformed by the incredible pace of technological development over the past few decades. Traditionally, meetings were confined to one physical location, with everyone gathered around a table for presentations and discussions. However, technological advancements like web conferencing and telepresence systems have revolutionised how we work and connect.
Today, we can collaborate across vast distances, shifting the focus to people-centric collaboration. Meetings have transcended being siloed events; they have become collaborative experiences that drive innovation, employee engagement, and trust-building.
Types of internal meetings
Internal meetings come in various formats, each serving a specific purpose. Choosing the correct type of meeting ensures you use your time effectively and achieve your goals.
Here's a breakdown of the different types of internal meetings:
- Large meetings: These are ideal for announcements, company updates, or information sharing with a broad audience. This type of meeting includes internal events like all-hands meetings (for the entire company), Kickoff meetings, or corporate retreats.
- Departmental and cross-functional meetings: These focus on specific departments or project teams. They are suitable for sharing targeted news, training, or collaborating on ongoing tasks.
- One-on-one meetings: These personalised meetings are used for check-ins, individual mentoring, performance discussions, or other sensitive conversations.
Understanding the importance of effective internal meetings
Effective internal meetings serve as the backbone of successful organisations. It boosts collaboration, communication, and decision-making.
Understanding their importance can lead to significant benefits, including:
Builds team morale
Face-to-face interactions are essential for building team spirit. Shared experiences and personal conversations create strong bonds among team members. This sense of community makes people feel valued and appreciated. As a result, morale gets a significant boost, especially for virtual teams with limited casual interaction opportunities.
Creates a sense of purpose
Beyond building connections, internal meetings offer a platform to solidify a sense of purpose within the organisation. By clearly communicating the company's mission, goals, and direction, employees understand the bigger picture and how their contributions fit into the overall strategy. It creates a sense of shared responsibility that motivates employees to strive towards achieving common goals.
Nurtures a strong company culture
Investing in company culture goes beyond just offering competitive salaries and benefits. Engaging in shared activities, celebrating achievements, and simply getting to know colleagues personally strengthens team spirit and loyalty. Recognising individuals' unique qualities through genuine interactions builds a strong and supportive company culture.
Provides intangible benefits
Investing in the "human quotient" through meaningful meetings and shared experiences ultimately leads to a more positive and productive work environment. The improved employee morale, engagement, and communication that stem from these in-person or virtual team meetings contribute significantly to the organisation's overall well-being.
Helps determine goals and strategies for success
Effective decision-making and strategy development rely on clear internal communication and collaboration facilitated by internal meetings that encourage exchanging ideas and perspectives. These meetings ensure everyone is on the same page and working towards the same objectives.
Gives face-to-face time with leadership
Regular interactions with leadership play a crucial role in employee motivation and engagement. Internal meetings allow executives to connect with their teams on a more personal level, allowing employees to feel seen, valued, and understood.
How to effectively structure an internal meeting
Effective meeting planning requires identifying a clear end goal. It might seem obvious, but you'd be surprised how many meetings lack a well-defined purpose.
Ask yourself: is this meeting necessary? Could the information be shared, or could the task be accomplished through a more straightforward method, like an email or online collaboration tool?
A clearly defined objective is the foundation for a productive meeting. It allows you to:
- Ensure the meeting is necessary: By identifying the specific goal you aim to achieve, assess whether a meeting is the most efficient way to reach it.
- Structure the meeting effectively: Once you know the purpose, you can build a focused agenda and set meeting guidelines that keep the discussion on track and help everyone achieve the desired outcome.
Here's a breakdown of a typical, effective internal meeting agenda:
- Warm welcome: Adapt this to the meeting type, frequency, or purpose. It might involve greeting attendees, introducing newcomers, addressing background noise issues, or acknowledging anything unique about the situation.
- Icebreaker or check-in: Use meeting icebreakers for a quick well-being check-in or as a fun and engaging way to energize participants. Some fun icebreaker ideas include two truths and a lie, one word, one sentence, show and tell, and so on.
- Core conversation: This is the heart of the meeting, where you discuss key topics, raise questions or concerns, share important observations, and express appreciation to colleagues.
- Closing: Ensure the meeting ends positively, with everyone aligned on the next steps and clearly understanding how to move forward. Don't forget to say goodbye.
7 best practices for conducting effective internal meetings
Effective meetings are more than just gathering people in a room. They're crucial opportunities for collaboration, decision-making, and progress.
But how do you ensure your meetings are truly productive and engaging? Here's a step-by-step guide to help you master the art of meetings:
- Craft an agenda: A clear agenda outlining the meeting goals, key discussion topics, and designated leaders is an essential first step. Providing this roadmap to attendees beforehand allows everyone to come prepared and ready to participate. Decide logistics like date, time, and location and share them well in advance.
- Start on time: Starting and ending meetings promptly demonstrates respect for participants' time and sets expectations for an efficient, focused discussion. To avoid delays, ensure any meeting technology or equipment you plan to use, like projectors or conference lines, are set up and tested before the meeting starts.
- Set the stage: Take a moment at the beginning of the meeting to concisely recap the objectives and agenda. This helps align all attendees and reinforce expectations to stay focused on the topics at hand.
- Encourage engagement and participation: Ask questions, invite diverse perspectives, and allow everyone to contribute to the conversation actively. This inclusive approach surfaces more ideas and enriches discussion quality.
- Capture the conversation: Designate a note taker to carefully document key decisions reached, action items assigned, deadlines, and responsibilities. Centralise meeting minutes using tools that allow team editing and simplify accessing past notes.
- Keep it focused: As the facilitator, gently guide discussions back on track if they stray from the intended agenda. Monitor the time closely and ensure the meeting concludes on schedule.
- Wrap-up and follow-through: Briefly summarise the main points covered, decisions made, and next steps before closing. This recap reinforces understanding and accountability. Promptly share comprehensive meeting minutes and seek employee feedback, if required.
The role of technology in internal meetings
From streamlining scheduling and simplifying logistics to facilitating remote meetings and ensuring focus, meeting technology offers solutions to common woes.
Technology can:
- Streamline scheduling: Gone are the days of endless email exchanges trying to find a meeting time that works for everyone. Tools like Outlook and Calendly eliminate the guesswork of scheduling by automatically finding mutually convenient times that align with various calendars, saving valuable time and frustration.
- Simplify logistics: Managing resources for meetings can be a logistical nightmare. Thankfully, resource management platforms come to the rescue. These platforms allow centralised booking of meeting rooms, catering, audio-visual equipment, parking, and more. They even integrate with calendar apps for seamless scheduling and automated notifications, ensuring support staff and services are informed and prepared on time.
- Promote punctuality: Nothing disrupts a meeting flow like late arrivals. Calendar apps with built-in notifications help attendees stay on schedule, while room displays provide real-time information on room availability, further minimising delays. Additionally, check-in technology can automatically release unused rooms, preventing no-shows and optimising real estate usage.
- Allow virtual attendance: Online video conferencing platforms bridge the geographical gap by facilitating remote attendance, reducing the need for physical meetings, and making collaboration accessible to all. Resource management platforms often integrate these tools to simplify scheduling and ensure a seamless virtual experience.
- Staying focused and organised: Maintaining focus and ensuring everyone is on the same page is crucial for a productive meeting. A clear and well-defined agenda helps keep discussions on track while discouraging using laptops or mobile phones for non-essential tasks, which minimises distractions. Shared note-taking tools like Word Online allow collaborative documentation in real-time, ensuring everyone has access to important information and decisions made during the meeting.
Make every meeting count
Internal meetings are crucial in fostering collaboration, decision-making, and organisational growth. By embracing best practices and leveraging technology, companies can ensure these gatherings are productive and engaging.
As the global events industry anticipates growth, primarily driven by internal and customer meetings, the importance of effective meeting management becomes even more pronounced.
Utilising event management technology, such as Cvent, businesses can enhance engagement and elevate their meeting experiences.
Don't let inefficient meetings hold you back. Optimise your interactions, ignite collaboration, and watch your business thrive.
Bonus: FAQs
What are the essential elements of a successful internal meeting?
Successful internal meetings require a clear purpose and agenda, focused execution (start and end on time, stay on track), effective communication and collaboration (clear communication, active listening, and encouraging participation), follow-up and action items (summarise key points, assign responsibilities, share minutes), and continuous improvement through feedback and adaptation.
How can I improve communication during internal meetings?
Improving communication during internal meetings can be achieved by implementing several best practices. Encourage active listening by having participants paraphrase or summarise the speaker's points to ensure understanding. Establish ground rules, such as speaking one at a time and respecting others' opinions. Use visual aids and clear language to convey complex information, and encourage open dialogue by inviting questions and feedback. Additionally, assigning a facilitator to guide the conversation and keep the meeting on track can help ensure effective communication among participants.
How can I make internal meetings more productive?
To make internal meetings more productive, clear objectives and agendas should be set and distributed to participants in advance. This ensures everyone is prepared and understands the meeting's purpose. Limit the number of attendees to only those essential for the discussion, and encourage active participation by assigning roles and responsibilities. Keep the meeting focused and on schedule by managing time effectively and addressing one topic at a time. Lastly, follow up on action items and decisions made during the meeting and continuously gather employee feedback to improve future meetings.
