Even as one of the city’s top luxury hotels, the InterContinental Vienna still has to face current challenges such as staff shortages and rising costs. This gives Head of Commercial Garry Loefgen all the more reason to leverage the Cvent platform and its versatile tools. Among other things, this includes using the Cvent Supplier Network to get in front of a larger audience and using Cvent Passkey to make workflows more efficient.
Download the full case study to find out how Garry and his team address today’s challenges, attract more business, and provide guests with a smooth, customised experience.
With Cvent, we can get our property in front of more potential clients domestically but also internationally. A few clicks are enough for them to send an RFP. And thanks to the pre-saved answer blocks, we can send a response quickly. All that has helped us gain more leads and win a solid share of the business in our market.
CHALLENGE
A new need for increased efficiency and broader visibility
SOLUTIONS
Cvent's solutions expand visibility and simplify processes
RESULTS
Quality leads result in more booked business and higher group revenue
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