U.S. Department of Commerce Approves Cvent EU-U.S. and Swiss-U.S. Privacy Shield Certification
Cvent worked with TRUSTe to review and verify that their privacy practices meet the requirements of the EU and Swiss data transfer framework
TYSONS CORNER, Va – November 17, 2017 – Cvent, Inc., a market leader in meetings, events, and hospitality technology, today announced that the United States Department of Commerce has approved its Privacy Shieldcertifications. Cvent worked with TRUSTe, LLC ("TRUSTe"), a wholly owned subsidiary of TrustArc Inc., to review and verify compliance with the EU-U.S. and the Swiss-U.S. Privacy Shield Frameworks.
The EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework are set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal information transferred from the European Union and Switzerland to the United States.
"As a leading technology company, data privacy and security are of paramount importance for Cvent," said Pradeep Mannakkara, Chief Information Officer of Cvent. "Cvent is the first full-platform business meetings, events and hospitality company to have its Privacy Shield certifications approved by the United States Department of Commerce after third-party verification. As the category leader, we can invest resources and people in ensuring our data privacy and security are the strongest in the industry. We believe that Cvent has the highest level of security to be a trusted partner to our tens of thousands of customers to keep both their data and ours safe."
TRUSTe follows a three-phase process to prepare companies for their EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield certifications, using a combination of experienced privacy analysts and proven assessment methodology powered by the TrustArc privacy technology platform. Phase I includes a comprehensive review of the company's privacy practices against the Privacy Shield Principles and creation of a detailed privacy finding report. Phase II includes a collaborative review of the findings, implementation of remediation recommendations and documentation of action item completion. Phase III includes certification activation, including issuing the TRUSTe seal and access to privacy guidance, along with the privacy findings report in TrustArc's Assessment Manager to support ongoing privacy compliance. TRUSTe also provides independent dispute resolution services to address privacy-related questions from users around customer data and ongoing access to privacy guidance.
TrustArc CEO Chris Babel said, "We believe a strong privacy management program is critical for companies to build customer trust and ensure compliance. We reviewed the practices of Cvent, Inc. and Lanyon Solutions, Inc. to help ensure that they meet the requirements of the EU and Swiss Privacy Shield Frameworks and can demonstrate their privacy commitment to users, partners and regulators."
The privacy shield certifications apply to Cvent, as well as three companies Cvent has acquired: CrowdCompass, LLC, Cvent OnArrival, Inc. and Elite Meetings International, LLC. Lanyon Solutions, Inc., which merged with Cvent in 2016, also achieved certifications under the EU-U.S. Privacy Shield and the Swiss-US Privacy Shield.
About Cvent
Cvent is a leading meetings, events, and hospitality technology provider with 4,800+ employees and ~22,000 customers worldwide as of December 31, 2023. Founded in 1999, the company delivers a comprehensive event marketing and management platform and offers a global marketplace where event professionals collaborate with venues to create engaging, impactful experiences. Cvent is headquartered in Tysons, Virginia, just outside of Washington D.C., and has additional offices around the world to support its growing global customer base. The comprehensive Cvent event marketing and management platform offers software solutions to event organizers and marketers for online event registration, venue selection, event marketing and management, virtual and onsite solutions, and attendee engagement. Cvent’s suite of products automate and simplify the event management lifecycle and maximize the impact of in-person, virtual, and hybrid events. Hotels and venues use Cvent’s supplier and venue solutions to win more group and corporate travel business through Cvent’s sourcing platforms. Cvent solutions optimize the event management value chain and have enabled clients around the world to manage millions of meetings and events. For more information, please visit Cvent.com.
About GBTA Foundation
The GBTA Foundation is the education and research arm of the Global Business Travel Association (GBTA), the world's premier business travel and corporate meetings organization. Collectively, GBTA's 9,000-plus members manage over $345 billion of global business travel and meetings expenditures annually. GBTA provides its network of 21,000 business and government travel and meetings managers, as well as travel service providers, with networking events, news, education & professional development, research, and advocacy. The foundation was established in 1997 to support GBTA's members and the industry as a whole. As the leading education and research foundation in the business travel industry, the GBTA Foundation seeks to fund initiatives to advance the business travel profession. The GBTA Foundation is a 501(c)(3) non-profit organization. For more information, see gbta.org and gbta.org/foundation.