Cvent Releases Next Generation of OnArrival Mobile App for Planners

Company eliminates manual process and saves significant time for both event planners and attendees

Tysons Corner, Va., - Cvent (NYSE: CVT), a leading cloud-based event management platform, today announced that it has launched major upgrades to its mobile application called OnArrival. It is designed to benefit Cvent customers by simplifying and expediting the onsite check-in process at meetings and events for planners. Additionally, organizers no longer need to rely on expensive, proprietary software and hardware solutions since all aspects are deployed through iPad and iPhones that most planners already use extensively

"OnArrival has proven to be very popular with our customers and by leveraging our mobile app they have collectively processed more than 850,000 event and session check-ins since August 2013," said Brian Ludwig, senior vice president of sales at Cvent. "The ongoing mobile revolution allows us to deploy self-service yet sophisticated solutions that planners can easily manage with their own devices at the lowest cost possible. This is significantly changing the face of onsite attendee management."

OnArrival is available in the App Store for both iPad and iPhone. It assists planners with managing various aspects of their event onsite, which includes features like:

  • Check-in attendees quickly to events
  • Register last minute walk-in attendees to events
  • Collect payment by swiping a credit card
  • Sell additional items or collect donations

An enhanced version named OnArrival Premium is also available and includes the following additional features:

  • Print name badges on-demand via Zebra printers wirelessly
  • Verify attendance with check-in/out timestamps and signature collection
  • Track check-in and control access to sessions
  • Scan barcodes with wireless laser scanners
  • Leverage kiosk mode to allow attendee self-service check-in

OnArrival is one of a number of solutions that Cvent offers to planners to provide a better experience while onsite at an event. Other solutions include SocialWall which helps planners better integrate social media with their event and CrowdCompass to provide an engaging and interactive mobile event guide for attendees at the event.

"By using OnArrival we have saved about 75% of our attendee’s time compared to using traditional and manual conference check-in processes," said Joe Ventimiglia operations services manager – systems at Checkers and Rally’s. "Additionally, we have been able to reduce the amount of our registration staff members by half and have increased our reporting capabilities to our executives on the fly."

Interested in learning more about OnArrival? Please visit www.cvent.com/onarrival

About Cvent

Cvent is a leading meetings, events, and hospitality technology provider with 4,800+ employees and ~22,000 customers worldwide as of December 31, 2023. Founded in 1999, the company delivers a comprehensive event marketing and management platform and offers a global marketplace where event professionals collaborate with venues to create engaging, impactful experiences. Cvent is headquartered in Tysons, Virginia, just outside of Washington D.C., and has additional offices around the world to support its growing global customer base. The comprehensive Cvent event marketing and management platform offers software solutions to event organizers and marketers for online event registration, venue selection, event marketing and management, virtual and onsite solutions, and attendee engagement. Cvent’s suite of products automate and simplify the event management lifecycle and maximize the impact of in-person, virtual, and hybrid events. Hotels and venues use Cvent’s supplier and venue solutions to win more group and corporate travel business through Cvent’s sourcing platforms. Cvent solutions optimize the event management value chain and have enabled clients around the world to manage millions of meetings and events. For more information, please visit Cvent.com

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This press release contains forward-looking statements, including statements relating to future products and features. The achievement or success of the matters covered by such forward-looking statements involves risks, uncertainties and assumptions. If any such risks or uncertainties materialize, or if any of the assumptions prove incorrect, the company's results could differ materially from the results expressed or implied by the forward-looking statements we make. For a detailed discussion of these and other risk factors, please refer to the risks detailed in our filings with the Securities and Exchange Commission, including, without limitation, our Annual Report on Form 10-K filed on March 21, 2014 and other reports and filings with the Securities and Exchange Commission.