Winners include industry-leading hotels and organisations that have proven the power of a digital-first mindset to accelerate MICE and event programme success

LONDON, UK – 7 November, 2024 – Cvent, an industry-leading meetings, events, and hospitality technology provider, celebrated the finalists and winners of the 2024 Cvent Excellence Awards at the company’s annual customer and industry conference, Cvent CONNECT Europe. The annual awards programme highlights event, hospitality and marketing leaders using Cvent technology to improve efficiency, increase event value, enhance MICE sales and marketing strategies, and deliver greater results for their hotels and organisations. Winners were honoured in front of hundreds of their industry peers during a gala event hosted both in-person at the Hilton London Metropole and online. Winners will also have their achievements showcased and promoted throughout the year in Cvent case studies, webinars and other thought leadership content.

Hundreds of nominations were submitted across multiple award categories, and finalists and winners were evaluated based on a robust set of criteria, including the effective use of Cvent technology and Venue Directory sourcing tools to facilitate collaboration, programme efficiency, and overall organisational impact. 

“It’s an honour to recognise our customers with this annual awards event,” said Andreas Heckmann, Chief Customer Officer at Cvent. “Each year, we’re inspired by the innovative ways industry professionals use Cvent technology to maximise attendee and guest satisfaction and boost ROI. Showcasing their achievements on the main stage at Cvent CONNECT Europe serves as a beacon of inspiration for others striving for similar success.” 

“This year, we’re particularly excited about new award categories for our hospitality customers, including Portfolio Powerhouse and Venue Directory Champion of the Year,” continued Heckmann. “The addition of these awards underscores the importance of technology for Convention and Visitors Bureaus, destination marketing organisations and management companies in driving brand awareness and MICE demand.” 

The 2024 winners are:

Event Industry

Best In-Person Experience 

Sesame Bankhall Group

Best Hybrid Experience

Royal Academy of Dance

Meaningful Impact | Best use of technology and events to foster positive societal impact

NetHope

Cvent Advocate of the Year

Emily England, Lemon Lane

Cvent Newcomer of the Year

AUGIS - Association of Upper Gastrointestinal Surgery of Great Britain and Ireland

Cvent Partner of the Year

Reed & Mackay Events

Outstanding Total Event Programme 

Economist Impact - Events

Hospitality Industry

The MICE Game Changer | Best Group Sales and Marketing Strategy

Andaz London Liverpool Street

Planner’s Best Partner | Seamless Collaboration with Event Diagramming & Room Block Management

InterContinental Vienna

The Portfolio Powerhouse | Exceptional Portfolio Management

Postillion Hotels

Corporate Travel Business Champion of the Year

HotelREZ

Venue Directory Champion of the Year 

Leonardo Hotels

Cvent Hospitality Advocate of the Year 

Alexandre Pellerin, Accor