What’s New?

Payment Services VP
  • Use Apple Pay and Google Pay for a faster and easier checkout process
  • Securely take onsite payments using the OnArrival payment reader
  • Onboarding through the Cvent app allows for increased security, as all sensitive data is collected and managed in-app.
  • Consolidated reporting. One report for Event Revenue, Payouts, and Taxes & Reserve Withholding. 
  • Merchant account management 
    • Self-managed onboarding and management. 
  • Automation 
    • Refund balances (the amount of refunds that can be processed at a given time) are managed automatically by the app using the transaction balance on hand. 
    • Reserve handling is managed automatically in-app  

Legacy CPS vs. Cvent Payments Comparison

FeatureLegacy CPSCvent Payments
PayoutsMonthlyWeekly
OnboardingCvent surveySelf-onboarding in-App
Merchant Account ManagementManaged by CventSelf-managed in-App
Payouts & Fees ReportingMultiple reports in-app and/or provided by Cvent for Taxes, Reserves, Event Revenue, Payouts4-in-1 consolidated reporting
Reserves (where applicable)Managed by CventAutomated as part of weekly payout cycle
Taxes (where applicable)Applied via separate invoiceAutomated as part of weekly payout cycle
Refund BalanceManaged by CventAutomated as part of daily transaction processing (Updated twice daily)
Event Registration Currency130+ supported by Cvent130+ supported by Cvent
Payout Currency6 Currencies: USD, GBP, AUD, SGD, EUR, CADUSD - United States (Additional payout currencies on the roadmap - TBD)
Express Payments-Apple Pay and Google Pay
Onsite Payments-OnArrival payment reader