Indiattitude
Success Story
Designing Perfect Conferences
As an organisation planning nearly 50 corporate off-sites and development sector, technical medical, and industry association conferences, Indiattitude wanted an efficient and customised conference planning software. Before joining hands with Cvent in 2010, the company relied on a conference management point solution that was inconsistent across platform and conferences. Reporting was also a big challenge as the software did not offer customised reporting. In conferences with more than 500 participants, the registration team had to sit till late at night to print badges and arrange them in a chronological order, and arrive early morning to set-up the badges on desks for registrations.
Fabulously Planned
Determined to use the latest technology and efficiently organise their clients' conferences, Indiattitude turned to Cvent's conference management platform in 2010. The team now gets more time to focus on boosting quality and implementing new ideas to enhance the delegate experience. "I think the system is designed as a 360 degree tool for conference management and the features like e-marketing are a great support in making promotions simpler and more effective", says Amit Saroj, Chief Creative Officer & CEO of Indiattitude. With the confidence of having accurate data, the team can now successfully execute and deliver best of experiences and personalised services while organising their clients' conferences.
Indiattitude chose OnArrival solution since it integrates with the Cvent conference management solution for seamless flow of data. Moreover, the Bluetooth capabilities of OnArrival meant flawless attendee check-in even in places with poor internet connection. The onsite solution was an instant success among delegates as it got their attention and made Indiattitude look way ahead in technology. Indiattitude is now able to enhance delegate onsite experience and is equipped to support multiple conferences with quick, accurate responses for delegates.
Adding Value to Conferences
Cvent is helping Indiattitude lead the conference technology sphere vis-à-vis their competition and become a leading MICE company in the world. It has helped enhance the team's efficiency by 40%, overcome data redundancy and inaccuracy, as well as handle more conferences and boost their business. "The integrated platform with marketing platform makes us self-sufficient to design websites and marketing campaigns which is significant cost savings form our earlier costs of outsourcing such services. More than costs, we have better control on quality and timelines, which is a significant value addition for our conferences", Says Amit Saroj. Indiattitude's registration team has also successfully increased the number of registrations at their clients' conferences from 400 to 2,000 over three years.
The OnArrival solution is a boon and a direct time-saver for the company as the staff can streamline the process and eliminate long queues. Because the team is getting the products and support they need by using the Cvent platform, they are able to grow their business and provide their clients' delegates a memorable onsite experience.