Holiday Inn Chicago NW Crystal Lk Conv Ctr

Please explain, if applicable, the carbon offsetting options you offer to corporations.

We offer the option of more infrequent room cleaning to reduce the amount of hot water and energy each room produces. Also, we've allowed delivery trucks that do not need a dock to unload do so in front of the hotel to avoid long idles times

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.

eyarolimek@crystallakehi.com

Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?

Yes, We've eliminated plastic straws when ever possible, went to more recycled paper products, and stopped using single serving, plastic flatware. In addition, water is served in an urn rather than in bottles, and pastries are purchased fresh and not ind. wra

Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.

No

Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?

Yes

What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.

No more than 4 guests at one time.

Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.

Yes, Same as the public areas, hourly

Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.

No

Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.

Yes, Linens changed each day, and laundered in-house. Duvet covers are washed, in-house after each stay.

Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.

Yes, Bar chairs are 6 feet apart....seating at every other table. Maintain 6 foot rule

Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?

Please include a link to your public report on community impact if applicable.

Link not available. We offered comp meeting space for a county vax center. We also comped space for first responders that were waiting to be licensed and could not because of social distancing guidelines in municipal buildings.

Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.

not applicable

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.

eyarolimek@crystallakehi.com