Does Novotel Wien City have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.

Yes, Action : Sort your hazardous waste & at least 2 types of waste from the following: paper, glass, cardboard or plastic

Diversity and Inclusion

For US hotels only, is Novotel Wien City and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:

Hotel not in the United States

If applicable, could you please provide a link to Novotel Wien City's public report on their commitments and initiatives related to diversity, equity, and inclusion?

https://group.accor.com/-/media/Corporate/Investors/Documents-de-reference/OPT_ACCOR_DEU_2021_MEL_US_300322.pdf

Health and Safety

Were practices at Novotel Wien City developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.

Yes, Ministry of health

Does Novotel Wien City clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.

Yes, According to All Safe measures

Please explain, if applicable, the carbon offsetting options you offer to corporations.

Accor today offers Net Zero Carbon calculation to our clients. In partnership with MyClimate.org, our teams work with clients to reduce the footprint of their event and purchase high quality verified carbon credits to balance remaining emissions.

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.

planet21@accor.com

Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?

Yes, https://press.accor.com/h1accor-commits-to-global-elimination-of-single-use-plastics-in-guest-experience-by-2022-h1/?lang=en

Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.

Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?

Yes

What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.

Fitness room is under renovation. Further steps will take be taken according to All Safe procedure

Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.

Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.

Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.

Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.

Yes, 50 pax max.

Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?

Please include a link to your public report on community impact if applicable.

https://solidarity-accorhotels.com/en

Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.

DIVERSITY.INCLUSION.COMMUNICATIONS@accor.com

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