The Mangrove Resort

Please explain, if applicable, the carbon offsetting options you offer to corporations.

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.

garrett@prendiville.com.au

Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?

Yes, No plastic straws (unless needed for disabilites), no plastic stirers

Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.

No

Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?

No

What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.

2 guests at a time are encouraged to use the gym

Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.

Yes, Guests are encouraged to clean the equipment after use. up and above that the gym gets cleaned 3 times a day

Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.

Yes, Only if a guest has been diagnosed with Covid 19. The room will remain empty for 3 days and get deep cleaned by external cleaning company who are contracted to come onsite and do it

Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.

Yes, We follow our custom procedures in regards to cleaning/disinfection of pillows, duvets and their covers, headboard and side tables, which is when a guest checks out all the rooms are stripped of the above and replaced with clean laundered items.

Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.

Yes, All seating arrangements in restaurants and bars have been adjusted in regards to amount of chairs per square m as per the government specified distancing measures

Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?

Please include a link to your public report on community impact if applicable.

Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.

garrett@prendiville.com.au