Drury Inn & Suites St. Louis St. Peters

J.D. Power 2021 “Highest in Guest Satisfaction Among Upper Midscale Hotel Chains” 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 The recognition marks Drury’s 16th consecutive guest-satisfaction award and sets a record for most consecutive wins in the J.D. Power travel and hospitality category. Drury performed well in all seven J.D. Power hotel factors, which include reservation, arrival/departure, guest room, food & beverage, services & amenities, hotel facilities, and cost & fees. Tripadvisor 2020 Travelers’ Choice Award - acknowledges hotels that received consistent, frequent, and positive guest reviews on Tripadvisor during the past 12 months. For a hotel to be considered eligible, it must be in the top 10% of ranked hotels. We are truly honored to be ranked the highest in the brand category for hotels in Forbes list of Best Customer Service 2024. Forbes partnered with HundredX, a data analytics company to survey 201,000 U.S. residents who provided 4.2 million ratings on more than 3,000 brands. Survey participants were asked to rate brands on people, speed, services, and resolution. The top 300 brands made it to Forbes' first-ever list of the Best Customer Service, with Drury Hotels coming in at 56th.