Citadines Songshan Lake Dongguan

Please explain, if applicable, the carbon offsetting options you offer to corporations.

N./A

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.

shan.li@the-ascott.com

Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?

Yes, he straws provided are paper straws, not plastic products.

Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.

No

Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?

Yes

What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.

Sanitation equipment are provided for guest usage. Gym user can do their own sanitation. Masks are encouraged to wear at all times

Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.

Yes, Equipment are disinfected every two hours instead of four hours.

Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.

No

Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.

Yes, All linen are washed and treated at high temperatures.Regular review of quality and standards for third party vendors and cleaning chemicals approved by the local authorities for disinfection and sanitisation.

Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.

Yes, We do skip seating

Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?

Please include a link to your public report on community impact if applicable.

Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.

NA

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.

chan.herngyang@capitaland.com ; tan.muihong@capitaland.com