Centara Grand & Bangkok Convention Centre at CentralWorld

Please explain, if applicable, the carbon offsetting options you offer to corporations.

N/A

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.

pikulra@chr.co.th

Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?

Our straw was 100% compostable and no any single use plastic

Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.

We have our own solar PV and setting on our Bangkok Convention Hall roof since December 2024

Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?

Yes

What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.

All the exercise equipement has distancing set up

Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.

Everytime after being use added from regularly schedule

Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.

We do not charge

Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.

Cleaning with hot water 70 degree celcious with Ecolab laundry chemical

Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.

Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?

We have with cleaning schedule record and check by supervisor

Please include a link to your public report on community impact if applicable.

https://www.centralretail.com/en/investor-relations/document/annual-reports

Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.

We have 100% compulsory training to our staff on DE&I and the promotion or employ will focus on the qualification.

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.

cgcw@chr.co.th