Crown Sydney

Please explain, if applicable, the carbon offsetting options you offer to corporations.

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.

reservations.sct@crownhotels.com.au

Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?

Crown Resorts has one of the more extensive recycling systems in Australia in terms of number of recycling waste streams. These currently include green waste, polystyrene, e-waste, food organics, metal, fluorescent tubes, batteries, cooking oil, mobile phones, cardboard, paper, glass, timber pallets, mattresses and hotel room soap. Crown Resorts receives monthly reports detailing the quantity of waste for each waste stream identified, which are reviewed by senior management on a monthly basis.

Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.

Onsite - Solar panels

Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?

Yes

What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.

N/A

Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.

Adjusted as per health & safety policies.

Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.

N/A

Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.

Standard practice as per health & safety policies

Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.

No

Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?

Adjusted based on health & safety policies.

Please include a link to your public report on community impact if applicable.

Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.

Crown’s approach to diversity and inclusion ensures that the workplace remains a dynamic, positive environment where all employees feel valued in their role, and are comfortable and confident in bringing their whole self to work every day. Crown’s diversity and inclusion strategy focuses on people and encompasses several programs including the Indigenous Employment Program, CROWNability, Gender Equity and Crown Pride.

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.

reservations.sct@crownhotels.com.au