Hanoi Serenity Hotel
About us
Hanoi Serenity Hotel is located at the top corner of the historic Old Quarter, just along the edge of the Citadel and alongside a thriving outdoor market just steps from our front door. Along the street named Cua Dong, which means East Gate, you can find a pharmacy, cafes, an award-winning spa, and various shops and stores carrying clothing, handicrafts, and other amazing finds! The location allows visitors to work their way southward through the maze of Old Quarter streets, ending up at the famous Hoan Kiem Lake, the most photographed site in Hanoi. One can easily follow the Lonely Planet Walking Tour from our door, or you can choose the more adventurous path less traveled and wander on your own. Hanoi Serenity Hotel has 25 room and many hotel features. In addition, Serenity Hotel boasts some of the best views available at a hotel in Hanoi! The six story building features a majority of rooms with incredible views of the Old Quarter.
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Perguntas frequentes sobre Hanoi Serenity Hotel
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Saúde e segurança
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.
Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.
Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
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