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Riu Playacar

Avenida Xaman-Ha Manzana 6 Lote 6 Condominio Playacar Quintana Roo, Playa del Carmen, Mexico, 77710
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Venue Details

ChainRIU Hotels & Resorts
BrandRiu Hotels
Built2000
Renovated2015
Total meeting space-
Guest Rooms300
Venue typeHotel

Industry Ratings

Northstar

Awards

Industry awards
-Golden Apple Award 2019 -HolidayCheck Recommended 2019 -Tripadvisor Certificate of Excellence 2019 -Loved by Guests 2019 - hotels.com -TUI Umwelt Champion 2018 -TUI Top Quality 2018 -Travelife Gold Award

Amenities

Room features and guest services
  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • View (garden)
  • View (ocean or water)
  • Voicemail box
Facilities
  • All inclusive
  • Extended stay
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Rental car service
  • Space (outdoor)
  • Space (private)
  • Space (semi-private)
  • Wheelchair accessible
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Meeting rooms

Largest room
1 sq. ft.
Space (private)
Available
Meeting rooms
1
Second largest room
1 sq. ft.
Exhibit space
1 sq. ft.
Space (semi-private)
Available
Space (outdoor)
Available
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Meeting space

Name
Room size
Ceiling height
Maximum capacity
Beach (Private Cocktail)
1 sq. ft.
-
1 ft.
100
Garden (Private Cocktail)
1 sq. ft.
-
1 ft.
100
Las Olas - Pool Bar (Private Cocktail)
1 sq. ft.
-
1 ft.
50
Beach (Private Dinner)
1 sq. ft.
-
1 ft.
100
Garden (Private Dinner)
1 sq. ft.
-
1 ft.
100
Las Olas - Pool Bar (Private Dinnerl)
1 sq. ft.
-
1 ft.
40
Jade Asian restaurant (Private Dinner)
1 sq. ft.
-
1 ft.
50
Jade Asian restaurant (Semi Private Dinner)
1 sq. ft.
-
1 ft.
40
The Palms Buffet (Semi Private Dinner)
1 sq. ft.
-
1 ft.
90

Guest rooms

Total guest rooms
300

Additional Information

Facility Restrictions

-In accordance with Mexican law smoking is not permitted inside the hotel: guests may only smoke outdoors. -Currency exchange in hotel - It is not possible to exchange US Dollars in the hotel. -All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.

Cancellation Policy

Traditional Groups Cancelation Policies (+10 rooms) -Within 91 days or more prior group's arrival, without penalty. -Between 90 and 61 days prior group's arrival, initial deposit will not be refundable. -Between 60 and 46 days prior group's arrival, group will have 1 night penalty per room. -Between 45 and 31 days prior group's arrival, group will have 2 night penalty per room. -Cancellations 30 days or less prior group's arrival, will apply no refund policy. ** All reductions and cancellations must be requested in writing prior to the cut off dates outlined. Verbal reductions and cancellations shall not be binding ** Traditional Groups Reduction Policies: -Within 61 days or more prior group's arrival , without penalty. -Between 60 and 46 days prior group's arrival, reductions of 25% of the total room block without penalty; 75% of the remaining cancelled rooms will have 1 night penalty per room. -Between 45 and 31 days prior group's arrival, reductions of 15% of the total room block without penalty; 85% of the remaining cancelled rooms will have 2 nights penalty per room. -Reductions 30 days or less prior group's arrival, will apply no refund policy

Additional details

-NO time share! 100% supporters of Travel Agents! -All Inclusive 24 hours -Located on beach -Free sun loungers on beach -A wide ranging entertainment programme for adults and children offered by RIU's entertainment team -Free WiFi throughout hotel -Buffet style and theme restaurants -Three swimming pools and children's pool with slides

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Venue Rating
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Largest Room
Meeting Space
Riu Playacar image
Current venue
Riu Playacar
Hotel
Playa del Carmen, MX
300
1
1 sq. ft.
-

Riu Playacar Frequently Asked Questions

Explore frequently asked questions from the Riu Playacar regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Riu Playacar's sustainability or social impact goals/strategy.
No response.
Does Riu Playacar have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.

Diversity and Inclusion

For US hotels only, is Riu Playacar and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Riu Playacar's public report on their commitments and initiatives related to diversity, equity, and inclusion?
No response.

Health and Safety

Were practices at Riu Playacar developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does Riu Playacar clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
No response.
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