PARKROYAL Parramatta

Please explain, if applicable, the carbon offsetting options you offer to corporations.

NA

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.

enquiry.prsyp@pakrroyalhotels.com

Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?

Yes, Eliminated the use of plastic straws, biodegradable coffee cups and lids, take away containers

Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.

No

Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?

Yes

What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.

Fitness equipment has been reconfigured to comply with the NSW social distancing guidelines, limited capacities on how many people in the gym at one given time (up to 15) this is based on current NSW Government restrictions

Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.

Yes, The gym has undergone a deep clean by an external company Rentokil Initial. Increased the cleaning schedule to every 3 hours with hospital grade cleaning products, hand sanitisers + disinfectant wipes are available. Showers are put out of order

Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.

No

Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.

Yes, Pillows, bathrobes, duvets, linen are changed upon check out. The hotel Headboards are wooden/leather and sanitisers are used when servicing the room and at check out as well as the entire room with hospital grade disinfectant.

Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.

Yes, These policies change on a regular basis, we comply with the NSW government restrictions. we monitor this and update the hotels procedures as policies change by the NSW Gov.

Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?

Please include a link to your public report on community impact if applicable.

NA

Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.

NA

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.

sales.prsyp@pakrroyalhotels.com