Fairmont Palliser

Please explain, if applicable, the carbon offsetting options you offer to corporations.

Accor today offers Net Zero Carbon calculation to our clients. In partnership with MyClimate.org, our teams work with clients to reduce the footprint of their event and purchase high quality verified carbon credits to balance remaining emissions.

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.

planet21@accor.com

Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?

Yes, https://press.accor.com/h1accor-commits-to-global-elimination-of-single-use-plastics-in-guest-experience-by-2022-h1/?lang=en

Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.

No

Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?

Yes

What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.

Staggered usage times, staggered machines to align with social distance guidelines, additional cleaning protocols by hotel staff more frequently and sanitation stations set up for guest use

Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.

Yes, Cleaning more frequently with hospital grade cleaning supplies and staggered usage times to ensure proper distancing between guests using equipment

Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.

No

Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.

Yes, All fabric or cloth items in the room are left dormant for 48hrs and then cleaned with hospital grade detergent after each guest

Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.

Yes, We have enacted proper social distancing between each table, as well as keeping some tables vacant at all times. Decreased capacities in the restaurant and limited group size per party.

Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?

Please include a link to your public report on community impact if applicable.

https://solidarity-accorhotels.com/en

Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.

We are not in the process of obtaining our certification as a minority owned business as we are not a minority owned business.

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.

DIVERSITY.INCLUSION.COMMUNICATIONS@accor.com