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The Pontchartrain Hotel

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The Pontchartrain Hotel

2031 St. Charles Avenue, New Orleans, LA, USA, 70130

Venue Details

ChainIndependent / Other

BrandIndependent

Built1927

Renovated2016

Total meeting space2,790 sq. ft.

Guest Rooms106

Venue typeHotel

Industry Ratings

Northstar

Amenities

Room features and guest services

Calls (local)
Concierge services
Internet access
Laundry service
Luggage storage
Room service
View (urban)
Voicemail box

Facilities

Extended stay
Onsite catering
Onsite restaurant
Onsite security
Pet friendly
Wheelchair accessible

Recreational activities

Health club

Transportation

Taxi

Room features and guest services

Calls (local)
Concierge services
Internet access
Laundry service
Luggage storage
Room service
View (urban)
Voicemail box

Facilities

Extended stay
Onsite catering
Onsite restaurant
Onsite security
Pet friendly
Wheelchair accessible

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Meeting rooms

Total meeting space

2,790 sq. ft.

Largest room

2,790 sq. ft.

Meeting rooms

Second largest room

1 sq. ft.

Exhibit space

2,800 sq. ft.

Standing capacity

250

Seating capacity

150

Meeting rooms

Total meeting space

2,790 sq. ft.

Largest room

2,790 sq. ft.

Meeting rooms

Second largest room

1 sq. ft.

Exhibit space

2,800 sq. ft.

Standing capacity

250

Seating capacity

150

Explore Meeting Rooms

Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Attendees

Name	Room size	Ceiling height	Maximum capacity	U-Shape	Banquet rounds	Cocktail rounds	Theater	Classroom	Boardroom	Crescent rounds (Cabaret)	E-Shape	Hollow square	Perimeter seating	Royal conference	Talk show
Mile High Pie Private Room	1 sq. ft. 24 x 22 sq. ft.	12 ft.	35	15	26	4	40	30	30	4	20	15	20	20	8
The Parlor	2,790 sq. ft. -	15 ft.	200	-	10	10	-	80	80	80	-	60	100	-	30

Guest rooms

Total guest rooms

106

Single (1 bed)

106

Double (2 beds)

Suites

Tax rate

16.2%

Occupancy rate

Total guest rooms

106

Single (1 bed)

106

Double (2 beds)

Suites

Tax rate

16.2%

Occupancy rate

Location

Getting Here

Distance from airport

15 mi

Distance from airport 15 mi

Parking in the area

Valet parking

( $44.00/day )

Bus parking

Additional Information

Facility Restrictions

Discover a 1927 architectural gem reimagined for the modern age. With its old-growth oak trees dripping with Spanish moss and gorgeous interior spaces steeped in southern elegance, the Pontchartrain is a singular destination in a city famous for celebration. From the glamorous Parlor with its vaulted ceilings and dazzling crystal chandeliers, to our award-winning Jack Rose Restaurant, this beloved New Orleans icon offers an array of event and meeting spaces unlike anything you’ve ever experienced. Ruby Bevington, Director of Sales & Events | QED Hospitality will be your point of contact for any event needs. Ruby can be reached via email at rbevington@qedhg.com or via phone at 901.518.2005.

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The Pontchartrain Hotel Frequently Asked Questions

Explore frequently asked questions from the The Pontchartrain Hotel regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated The Pontchartrain Hotel's sustainability or social impact goals/strategy.

No response.

Does The Pontchartrain Hotel have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.

No response.

Diversity and Inclusion

For US hotels only, is The Pontchartrain Hotel and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:

Small Business Enterprise

If applicable, could you please provide a link to The Pontchartrain Hotel's public report on their commitments and initiatives related to diversity, equity, and inclusion?

No response.

Health and Safety

Were practices at The Pontchartrain Hotel developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.

Yes, World Health Organization and Center for Disease Control

Does The Pontchartrain Hotel clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.

Yes, Per our protocol listed: https://www.aparium.com/covid19

Please explain, if applicable, the carbon offsetting options you offer to corporations.

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.

Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?

Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.

Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?

What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.

N/A

Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.

Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.

Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.

Yes, using same special grade cleaners

Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.

Yes, capacity is mandated by the city. We do not excced it. Enforcing the 6 ft distancing between tables

Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?

Please include a link to your public report on community impact if applicable.

Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.

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