Fraser Suites Seef Bahrain

Please explain, if applicable, the carbon offsetting options you offer to corporations.

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Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.

divyraj.singh@frasershospitality.com

Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?

Yes, We are removing single use plastic from our operations, not only on site at the properties but from also in the packing that comes from our suppliers. All of our properties offer guests refillable bottles that are made of glass. Plastic straws are no long

Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.

Yes, With regards to the electricity contracts for Frasers Hospitality with all suppliers, the renewable energy is backed by Renewable Energy Guarantee of Origin Certifcates (REGOs). They source the energy from various sources such as wind, solar, hydropower a

Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?

Yes

What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.

Fitness equipment reorganized to facilitate social distancing along with safety signage. Equipment that cannot be removed is marked as don’t use due to social distancing. Maximum of 10 people allowed in the fitness center.

Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.

Yes, Sanitizing of fitness center on an hourly basis or after guest use. Sanitizer station installed and wet wipes are available.

Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.

No

Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.

Yes, We use Aqueous Ozone Lotus Pro cleaning system. Rooms, including soft furnishings, duvets, pillows, headboards, vents and all touchpoints are cleaned using this system across EMEA. Any used linen is bagged separately and kept away form all clean stock.

Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.

Yes, Furniture rearranged and reduced to allow a maximum capacity that complies with physical distancing regulations. Take away options available for those who wish to dine in their rooms rather than in the F&B outlet.

Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?

Please include a link to your public report on community impact if applicable.

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Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.

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Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.

divyraj.singh@frasershospitality.com