Fraser Suites Muscat

Please explain, if applicable, the carbon offsetting options you offer to corporations.

n/a

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.

Salim.albusaidi@frasershospitality.com

Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?

Yes, Filters installed for drinking water eliminating plastic bottled water, as well compliance with government ban on plastic bags.

Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.

No

Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?

Yes

What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.

Equipment are put apart for social distancing along with directives for the same. Monitoring and cleaning visits frequently made. All equipment is sanitized after every use and in some properties there is a booking system in place

Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.

Yes, All fitness centres are cleaned frequently, sometimes hourly depending on usage. Soiled towels are bagged separately using the appropriate PPE. And in some properties, Gym equipment are clean after every guest use, there is a booking system for the gym.

Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.

No

Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.

Yes, Tersano Lotus Pro effective 99.9% is used for furnishings. Linen is replaced regularly, also soiled, bagged by employees using PPE. Cleaning materials, cloth and other equipment are sanitized to minimize transfer of bacteria to other rooms.

Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.

Yes, Reservations monitored and preventive measures made to avoid crowding. And alternative options are offered for the guests for their and other's safety in case of reaching maximum capacity allowed by social distancing guidelines.

Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?

Please include a link to your public report on community impact if applicable.

n/a

Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.

Not applicable in Sultanate of Oman

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.

Salim.albusaidi@frasershospitality.com