InterContinental Sydney

Please explain, if applicable, the carbon offsetting options you offer to corporations.

NA

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.

fei.chen1@ihg.com

Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?

Yes, Removed plastic straws, provide reusable takeaway cups in all rooms, large format of bathroom amenities

Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.

No

Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?

No

What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.

Strict procedures in place for number of guests allowed to exercise at a time in line with Government mandates for physical distancing one guest per 4 SQM. Equipment has been spaced out to adhere to the government mandate

Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.

Yes, In line with all public area cleaning, cleaning marshall with increased cleaning routine wiping down all gym equipment with Covid-19 approved disinfectant.

Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.

Yes, If guests tests positive for Covid-19 during stay and is transfered to medical facilty a bio clean fee will be imposed.

Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.

Yes, Covid-19 approved disinfectant is used on all surfaces in the guests room and bathroom. Linen is cleaned off site at a commercial laundry and processed using strict Covid-19 approved chemicals.

Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.

Yes, Government mandated 1.5 metres distance between tables. The government mandated 4 sqm rule has been adopted to determine full capacity to ensure compliant with physical distancing restrictions in place.

Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?

Please include a link to your public report on community impact if applicable.

https://www.ihgplc.com/-/media/ihg/files/responsible-business/2020-reporting/2020_ihg_rbr_-final.pdf

Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.

NA

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.

fei.chen1@ihg.com