Citadines Rasuna Jakarta

Please explain, if applicable, the carbon offsetting options you offer to corporations.

N/A

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.

patrick.legrand@the-ascott.com

Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?

Yes, Usage of Bathroom amenities dispenser, non plastic cotton buds, water dispenser, reduced plastic used for garbage disposal, informed guest on green initiatives on linen & towels rotation, use of QR codes to provide info. Implement water saving measures.

Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.

No

Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?

Yes

What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.

In house rules Maximum number of pax per session limited to 5 .Available selfservice Chemical product to be use to disinfect gym equipments. New layout of Gym equipement to respect self distancing

Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.

Yes, Disinfection process in All area.

Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.

No

Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.

Yes, High degree temperature cleaning process for all linen. Proper chemical product for headboard and touchable surfaces.

Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.

Yes, external vendor : proper self distancing signage, number of seats available , layout, control for F&B host.

Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?

Please include a link to your public report on community impact if applicable.

https://www.linkedin.com/posts/capitaland-limited_capitaland-indonesia-covid19-activity-6820653057030922240-lFBW/

Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.

N/A

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.

chan.herngyang@capitaland.com; tan.muihong@capitaland.com