Pan Pacific Singapore

Please explain, if applicable, the carbon offsetting options you offer to corporations.

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.

ithian.ee@panpacific.com

Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?

Filtered drinking water taps and refillable glass bottles have been introduced in all guestrooms. Biodegradable drinking cartons are used in event spaces, eliminating use of over 1,600 plastic bottles daily. • Reusable soap dispensers in guestrooms have been introduced since mid-November 2024, eliminating up to 1,000 single-use miniature amenities daily at maximum occupancy.

Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.

No

Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?

No

What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.

Fitness centre capacity capped at 8 pax instead of the original 15 pax. Equipments have been rearranged to observe social distancing measures.

Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.

Yes, The frequency of disinfecting will be after every use of the equipment. The gym will be closed periodically throughout the day to facilitate cleaning.

Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.

No

Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.

Yes, Bed Linens are laundered at 70deg Celsius according to WHO recommendations, Pillow slips / Protector is changed after every check out

Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.

Yes, Maximum of 5 guests per table and with at least one metre distance apart from another table

Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?

Please include a link to your public report on community impact if applicable.

https://www.panpacific.com/en/about/corporate-responsibility.html

Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.

Obtained BCA greenmark certification

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.

jean.tan@panpacific.com