Virgin Hotels Chicago, Top 3 Hotels in Chicago, Condé Nast Travelers Readers' Choice Awards 2022

Please explain, if applicable, the carbon offsetting options you offer to corporations.

We are in the process of looking at partnering with organization to give back and replace. For example farmers for F&B and Forestry for furniture

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.

Doug Carillo 305-709-3536

Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?

Yes, Disposable (take-out) food containers made from sustainable biodegradable materials, glass-bottled water in minibars, filtered water at no charge, re-usable containers with lids in food preparation areas to minimize use of plastic wrap

Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.

Yes, We are currently using renewable energy from Utilities vendors however are researching additional options as part of our emissions reduction and net-zero strategies

Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?

Yes

What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.

Multiple equipment in gym facilities so guests can social distance

Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.

No

Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.

No

Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.

No

Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.

No

Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?

Please include a link to your public report on community impact if applicable.

Vendors using reusable plastic containers for food deliveries; not offering newspapers or magazines; menus and guest directories (in-room) displayed on the mobile app and TV; QR codes for restaurant and bar menus; recycling program

Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.

In coordination with our external advisor, we have audited our existing policies to ensure they support our inclusive approach, and will continue to work with Donnie Belcher to evaluate existing policies to ensure they support our approach.

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.

doug@virginhotels.com