Radisson Hotel & Convention Center Toluca

Please explain, if applicable, the carbon offsetting options you offer to corporations.

100% of meetings and events held at our hotels are 100% carbon neutral. RHGA offset the CO2 emission with its partner First Climate. Radisson Rewards Americas members also have the opportunity to offset their CO2 emissions by redeeming their points.

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.

responsiblebusiness@radissonhotelsamericas.com

Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?

Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.

Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?

What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.

Spacing of equipment Floor markers maximum capacity indication (nr of people)

Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.

Yes, Spacing of equipment Floor markers maximum capacity indication (nr of people). Sanitizer and sanitizing wipes. If available, water station replaced by Individual water bottles

Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.

Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.

Yes, door hanger with information of cleaning / disinfection bag to seal TV remote after disinfection

Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.

Yes, table spacing and floor distance markers no paper/decoration on tables all condiments individually portioned

Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?

Please include a link to your public report on community impact if applicable.

https://www.radissonhotelsamericas.com/en-us/social-responsibility/policies-performance

Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.

We strive to promote diversity, equity, & inclusion in our workforce, guests, suppliers, & stakeholders. Our goal is to build a culture that embraces our differences & celebrates each individual’s uniqueness, talents, skills, background, and experiences.

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.

responsiblebusiness@radissonhotelsamericas.com