RIHGA Royal Hotel Osaka Vignette Collection

Please explain, if applicable, the carbon offsetting options you offer to corporations.

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.

osaka@rihga.co.jp

Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?

We use recycled plastic toothbrushes and hairbrushes, and collect used products for closed recycling into new products. We also use biomass plastic products for some of our razors and spoons and forks to go.

Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.

Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?

No

What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.

Limit the number of people

Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.

Yes

Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.

depends on situation

Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.

No

Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.

Maximum capacity is fixed.

Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?

No

Please include a link to your public report on community impact if applicable.

https://www.rihga.co.jp/en/sustainability

Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.

・Promoting the hiring of those with disabilities ・Supporting women in the workplace-We have developed support systems for women in the workplace, including maternity leave, reduced work schedules, and support for returning to work through social gatherings for employees taking childcare leave. We have been awarded three stars for being certified by the city of Osaka as a “Leading Company for Women’s Advancement”. We also aim to increase the percentage of women in management positions to 20% by 2025 and to 30% by 2030. ・Helping employees improve skills and diversify education (training) through public qualification acquisition subsidy programs, overseas training, and more

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.

sales.rihgaroyalhotelosaka@ihg.com