About us
Cigarral de las Mercedes is a spectacular 5-hectare estate located in the best area of Toledo, only 1 hour from Madrid. The estate offers an impressive panoramic view of the city of Toledo and combines its tradition and origins with a renewed classic style and modern decoration taken care of down to the last detail. This is a perfect location to celebrate a family or business events, in which every detail is personalized to make sure your event is unique.
Venue Details
Amenities
- Internet access
- Luggage storage
- View (garden)
- View (mountain)
- Onsite catering
- Onsite restaurant
- Pet friendly
- Space (outdoor)
- Taxi
- Dance floor
- Piano
- Portable heaters
- Staging area
- Internet access
- Luggage storage
- View (garden)
- View (mountain)
- Onsite catering
- Onsite restaurant
- Pet friendly
- Space (outdoor)
- Taxi
- Dance floor
- Piano
- Portable heaters
- Staging area
Meeting rooms
Meeting rooms
Guest rooms
Location
Getting Here
El Cigarral de las Mercedes Frequently Asked Questions
Explore frequently asked questions from the El Cigarral de las Mercedes regarding Health and Safety, Sustainability, and Diversity and Inclusion.
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.
Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.
Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
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