Drury Inn & Suites St. Louis at Union Station
Ratings
Awards
We are truly honored to be ranked the highest in the brand category for hotels in Forbes list of Best Customer Service 2024. Forbes partnered with HundredX, a data analytics company to survey 201,000 U.S. residents who provided 4.2 million ratings on more than 3,000 brands. Survey participants were asked to rate brands on people, speed, services, and resolution. The top 300 brands made it to Forbes' first-ever list of the Best Customer Service, with Drury Hotels coming in at 56.
Amenities
Room features and guest services
- Calls (local)
- Calls (toll-free)
- Internet access
- Laundry service
- Luggage storage
- Room service
- Voicemail box
Facilities
- Onsite catering
- Outside caterers allowed
- Pet friendly
- Wheelchair accessible
Business services
- AV capabilities
- Business center
Recreational activities
- Health club
- Indoor pool
- Whirlpool
Venue accessibility
- Airport shuttle
- Bus
- Subway
- Taxi
- Train
Distance from airport
18 mi. from venue
Parking
- Paid parking$18.00 / day
- Bus parking
Drury Inn & Suites St. Louis at Union Station Meeting Space
Guest Rooms
More
Cancellation Policy
Group cancellation less than 30 days prior to arrival or failure to comply with attrition clause results in cancellation fee being calculated as a percentage of lost revenue. Individual cancellation is 24 hours prior to arrival.
Facility Restrictions
Check-in time: 3:00 pm Check-out time: 11:00 am Pets Accepted: Daily cleaning fee of $35 per room plus tax. Service animals are welcome free of charge. Limit of two pets per room. Parking: $18 per car per night Parking garage clearance is 6'6". Must check-in prior to entering the garage. No oversize vehicles.
Additional Information
The Drury Inn & Suites at Union Station is conveniently located downtown. This historic renovation puts you right in the heart of several St. Louis attractions. Delight your group with complimentary hot breakfast each morning and 5:30 Kickback with appetizers and beverages each evening. Stay connected in your room or in meetings with wireless internet access. Your group deserves the best and Drury delivers. Drury Hotels has been recognized by J.D. Power with the award for Highest in Guest Satisfaction among Mid-Scale Hotel Chains.