Drury Inn & Suites San Antonio Northwest Medical Center
Ratings
Awards
We are truly honored to be ranked the highest in the brand category for hotels in Forbes list of Best Customer Service 2024. Forbes partnered with HundredX, a data analytics company to survey 201,000 U.S. residents who provided 4.2 million ratings on more than 3,000 brands. Survey participants were asked to rate brands on people, speed, services, and resolution. The top 300 brands made it to Forbes' first-ever list of the Best Customer Service, with Drury Hotels coming in at 56.
Amenities
Room features and guest services
- Calls (local)
- Calls (toll-free)
- Internet access
- Laundry service
- Luggage storage
- Voicemail box
Facilities
- Pet friendly
- Wheelchair accessible
Business services
- Business center
Recreational activities
- Indoor pool
- Whirlpool
Venue accessibility
- Airport shuttle
- Bus
- Taxi
- Train
Distance from airport
6 mi. from venue
Parking
- Complimentary parking
- Bus parking
Drury Inn & Suites San Antonio Northwest Medical Center Meeting Space
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Cancellation Policy
Group cancellation less than 30 days prior to arrival or failure to comply with attrition clause results in a cancellation fee being calculated as a percentage of lost revenue. Individual cancellation is 24 hours prior to arrival.
Facility Restrictions
Check-in time: 3:00 pm Check-out time: 11:00 am Pets Accepted Parking: Free (during stay) This is a smoke-free hotel.
Additional Information
This is what free tastes like! Wake up each morning to a free Hot Breakfast! Take your pick from a selection of great breakfast items including scrambled eggs, biscuits & gravy, sausage, and make-your-own Belgian waffles. In the evening, join us at the 5:30 Kickback® for free hot food and cold beverages. Our rotating menu features a variety of hot food, including hot dogs, chicken strips, macaroni & cheese, baked potatoes, a nacho bar and more! Plus, beer, wine, mixed drinks and soft drinks are served every day. There’s something for everyone at Drury’s 5:30 Kickback. It's a snack for some, a meal for others and free for all!