Drury Plaza Hotel Dallas Richardson
Ratings
Awards
We are truly honored to be ranked the highest in the brand category for hotels in Forbes list of Best Customer Service 2024. Forbes partnered with HundredX, a data analytics company to survey 201,000 U.S. residents who provided 4.2 million ratings on more than 3,000 brands. Survey participants were asked to rate brands on people, speed, services, and resolution. The top 300 brands made it to Forbes' first-ever list of the Best Customer Service, with Drury Hotels coming in at 56
Amenities
Room features and guest services
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Voicemail box
Facilities
- Extended stay
- Onsite restaurant
- Outside caterers allowed
- Pet friendly
- Wheelchair accessible
Business services
- AV capabilities
- Business center
Recreational activities
- Health club
- Indoor pool
- Outdoor pool
- Whirlpool
Venue accessibility
- Taxi
Distance from airport
20 mi. from venue
Parking
- Complimentary parking
Drury Plaza Hotel Dallas Richardson Meeting Space
Guest Rooms
Local Attractions
Richardson Square
Alamo Drafthouse Cinema
Richardson Civic Center
More
The Drury Plaza Hotel Dallas Richardson is conveniently located just north of downtown Dallas, only minutes from the Charles W. Eisemann Center for Performing Arts and Corporate Presentations. Our location is also near great dining and shopping, the University of Texas at Dallas and much more. This Richardson hotel is perfect for corporate or social groups coming to the Dallas area. We believe in providing exceptional value and award winning service to every single group. We are proud to be celebrating our 17th consecutive JD Power as the “Highest in Guest Satisfaction Among Upper Midscale Hotel Chains” and TripAdvisor has recognized us as a 2022 “Most Excellent” hotel chain. Thank you for considering our hotel for this upcoming group. We would be honored to host them!
Cancellation Policy
Group cancellation less than 30 days prior to arrival or failure to comply with attrition clause results in a cancellation fee being calculated as a percentage of lost revenue. Individual cancellation is 24 hours prior to arrival.
Additional Information
Thank you for considering Drury Hotels to host your/your client next event! Guests will be able to enjoy our best-in-class amenities like our hot breakfast buffet, Wi-Fi and our evening reception featuring hot food and cold beverages that are always complimentary.