Prestige Radium Hot Springs Resort, WorldHotels Crafted

Please explain, if applicable, the carbon offsetting options you offer to corporations.

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.

TRAVIS.SCHNEIDER@prestigehotels.ca , KHUBER@prestigehotels.ca

Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?

Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.

No

Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?

No

What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.

Max 10 ppl, equipment spaced out, directional markers and signage in place including entrance/exit doors. All patrons must do the following: sanitize hands first, sanitize equipment after each use, social distance, sign wellness questionnaire, sanitized t

Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.

Yes, High touch surfaces in gym/washrooms sanitized hourly & after personal training. Surfaces sanitized using Betco Daily Dual Disinfectant (spray/paper towels). At end of day floors vacuumed with hepa filtered vacuum, washed with Betco Daily Dual Disinfectan

Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.

No

Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.

Yes, Remove all soft goods (ie linens, duvet covers), don’t shake, place in clear bags ready to wash. Place in established dirty bins NOT housekeeping carts. Wash on hot 140 degrees or higher. Headboards and all other furniture wiped down with disinfectant spr

Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.

Yes, Up to 50% capacity only, tables distanced at least 2 metres apart, reservations recommended, no self-serve bar service, no 'table-hopping'. Additional information relating to all of these questions is available. Contact dmarsh@prestigehotels.ca.

Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?

Please include a link to your public report on community impact if applicable.

N/A

Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.

N/A

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.

Travis.Schneider@prestigehotels.ca