Riu Palace Riviera Maya

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Av Xaman-Ha Mza 9 Y 10 Lote 1 Int Quintana Roo Playa del Carmen 77710

Ratings

Northstar
4

Awards

- HolidayCheck Recommended 2019 - TripAdvisor Certificate of Excellence 2019 - Loved by Guests 2019 - hotels.com - TUI Umwelt Champion 2018 - Quality Assurance Awards 2016 - Travelife Gold Award - Zoover Highly Recommended 2014

Amenities

Room features and guest services

  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (garden)
  • View (ocean or water)
  • Voicemail box

Facilities

  • All inclusive
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Rental car service
  • Space (outdoor)
  • Space (private)
  • Space (semi-private)

Recreational activities

  • Golf course on grounds
  • Health club
  • Outdoor pool
  • Spa or salon
  • Tennis courts
  • Water sports
  • Whirlpool

Venue accessibility

  • Airport shuttle
  • Taxi

Distance from airport

  • 34 mi. from venue

Parking

  • Complimentary parking

Riu Palace Riviera Maya Meeting Space

Meeting rooms1
Largest room1 sq. ft.
Second largest room1 sq. ft.
Space (Private)Available
Space (Semi-private)Available
Space (Outdoor)Available
Filters

Guest Rooms

Total guest rooms460

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Cancellation Policy

Traditional Groups Cancelation Policies (+10 rooms) -Within 91 days or more prior group's arrival, without penalty. -Between 90 and 61 days prior group's arrival, initial deposit will not be refundable. -Between 60 and 46 days prior group's arrival, group will have 1 night penalty per room. -Between 45 and 31 days prior group's arrival, group will have 2 night penalty per room. -Cancellations 30 days or less prior group's arrival, will apply no refund policy. ** All reductions and cancellations must be requested in writing prior to the cut off dates outlined. Verbal reductions and cancellations shall not be binding ** Traditional Groups Reduction Policies: -Within 61 days or more prior group's arrival , without penalty. -Between 60 and 46 days prior group's arrival, reductions of 25% of the total room block without penalty; 75% of the remaining cancelled rooms will have 1 night penalty per room. -Between 45 and 31 days prior group's arrival, reductions of 15% of the total room block without penalty; 85% of the remaining cancelled rooms will have 2 nights penalty per room. -Reductions 30 days or less prior group's arrival, will apply no refund policy

Facility Restrictions

-Currency exchange in hotel - It is not possible to exchange US Dollars in the hotel. -Use of gym and steam bath is restricted to guests over 18 years old. -In accordance with Mexican law smoking is not permitted inside the hotel: guests may only smoke outdoors. -All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.

Additional Information

NO time share! 100% supporters of Travel Agents! Free WiFi throughout hotel Main and theme restaurants 3 swimming pools and sun terraces Free gym and steam bath

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