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Compare proposals and book your ideal event spaceHyatt Ziva Riviera Maya, All Ages All-Inclusive
About us
Hyatt Ziva Riviera Maya is a sophisticated oceanfront resort located just 16 miles from Cancun International Airport, offering an ideal setting for corporate meetings, executive retreats, and incentive programs. This AAA Four Diamond resort blends upscale amenities with planner-friendly functionality—featuring 7 à la carte restaurants, 4 bars, and 9 pools, all within a thoughtfully designed and walkable layout. The resort has a dedicated convention center with over 8,000 square feet of flexible indoor meeting space, including a Grand Ballroom, 5 boardroom-style breakout rooms, a spacious foyer, and 2 outdoor terraces—conveniently located in one centralized venue to ensure smooth event flow and efficient logistics. For planners seeking unique and inspiring settings, the resort also offers more than 20,000 square feet of outdoor event space, including scenic pool decks and lush green areas—perfect for receptions, banquets, and team-building experiences. Accommodations include 438 generously sized suites, with some of the largest entry-level suites at 668 square feet. Room inventory includes 184 suites with king beds and 254 with two double beds, providing flexibility and comfort for attendees and VIPs alike. From initial planning through execution, Hyatt Ziva Riviera Maya delivers a seamless blend of professional service, business-ready facilities, and resort-style relaxation—making it one of the most desirable event destinations in the Riviera Maya.
Venue Details
Industry Ratings
Awards
Amenities
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- All inclusive
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Outside caterers allowed
- Rental car service
- Space (outdoor)
- Space (private)
- Wheelchair accessible
- AV capabilities
- Business center
- Video conference
- VIP services
- Health club
- Outdoor pool
- Spa or salon
- Water sports
- Whirlpool
- Airport shuttle
- Taxi
- Dance floor
- Portable walls
- Staging area
- AV equipment
- High speed internet
- Onsite AV staff
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- All inclusive
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Outside caterers allowed
- Rental car service
- Space (outdoor)
- Space (private)
- Wheelchair accessible
Need dates
Priority windows that venues prefer for hosting events
Seasonal Availability
Do you want to know if your event is during the high or low season? Check the season availability for this hotel.Meeting rooms
Meeting rooms
Meeting space
Name | Room size | Ceiling height | Maximum capacity | Banquet rounds | Cocktail rounds | Theater | Classroom | Boardroom |
|---|---|---|---|---|---|---|---|---|
5,286 sq. ft. - | 13 ft. | 450 | 300 | 450 | 380 | 240 | - | |
1,321 sq. ft. - | 13 ft. | 100 | 50 | 100 | 90 | 70 | - | |
1,321 sq. ft. - | 13 ft. | 100 | 50 | 100 | 90 | 70 | - | |
1,321 sq. ft. - | 13 ft. | 100 | 50 | 100 | 90 | 70 | - | |
1,321 sq. ft. - | 13 ft. | 100 | 50 | 100 | 90 | 70 | - | |
535 sq. ft. - | 10 ft. | 30 | 20 | 30 | 20 | 30 | 12 | |
535 sq. ft. - | 10 ft. | 30 | 20 | 30 | 20 | 30 | 12 | |
1,711 sq. ft. - | - | 30 | - | 30 | - | - | - | |
2,250 sq. ft. - | - | 80 | 50 | 80 | - | - | - |
Guest rooms
Location
Getting Here
Affiliated Organizations (1)
Additional Information
Cancellation Policy
• From the group signature to 61 days before the first arrival: Complete cancellation will result in a two-nights stay penalty charge per person reserved. • From 60 to arrival date of the group: Complete cancellation will result in total stay penalty charge per person reserved. • Cancellations in scheduled events and services from the confirmation to 30 days before the event will have a 50% cancellation penalty charge. • Cancellations in scheduled events and services from 30 to 7 days before the event will have a 75% cancellation penalty charge. • Cancellations in scheduled events and services after 6 days before the event will have a full penalty charge
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Hyatt Ziva Riviera Maya, All Ages All-Inclusive Frequently Asked Questions
Explore frequently asked questions from the Hyatt Ziva Riviera Maya, All Ages All-Inclusive regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.
Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.
Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
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