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Compare proposals and book your ideal event spaceKigali Serena Hotel
About us
Ideally located on one of Kigali's most charming boulevards, the five-star Kigali Serena Hotel is built around a polished granite atrium, which showcases the very best of Rwandese cultural art. We offer 148 rooms, 60 Standard Rooms, 37 Superior Rooms, 19 Deluxe Rooms, 18 Junior Suites, 7 Prime Rooms, 6 Executive Suites and one Presidential Suite. The Kigali Serena Hotel has the largest conference facilities in Rwanda. The capital's natural business hub, the hotel also boasts its own extensive conference centre, 500-seater auditorium and lavish ballroom.
Venue Details
Industry Ratings
Amenities
- Concierge services
- Internet access
- Room service
- Onsite gift shop
- Onsite restaurant
- Rental car service
- AV capabilities
- Business center
- Health club
- Outdoor pool
- Spa or salon
- Airport shuttle
- Taxi
- Staging area
- Concierge services
- Internet access
- Room service
- Onsite gift shop
- Onsite restaurant
- Rental car service
- AV capabilities
- Business center
- Health club
- Outdoor pool
- Spa or salon
- Airport shuttle
- Taxi
Meeting rooms
Meeting rooms
Meeting space
Name | Room size | Maximum capacity | Banquet rounds | Theater |
|---|---|---|---|---|
Ballroom | 1 sq. ft. - | 800 | 800 | - |
Auditorium | 1 sq. ft. - | 500 | - | 500 |
Guest rooms
Location
Getting Here
Kigali Serena Hotel Frequently Asked Questions
Explore frequently asked questions from the Kigali Serena Hotel regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.
Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.
Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
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