Drury Plaza Hotel Indianapolis Carmel
Ratings
Awards
We are truly honored to be ranked the highest in the brand category for hotels in Forbes list of Best Customer Service 2024. Forbes partnered with HundredX, a data analytics company to survey 201,000 U.S. residents who provided 4.2 million ratings on more than 3,000 brands. Survey participants were asked to rate brands on people, speed, services, and resolution. The top 300 brands made it to Forbes' first-ever list of the Best Customer Service, with Drury Hotels coming in at 56
Amenities
Room features and guest services
- Calls (local)
- Calls (toll-free)
- Internet access
- Laundry service
- Luggage storage
Facilities
- Outside caterers allowed
- Pet friendly
Business services
- Business center
Recreational activities
- Health club
- Indoor pool
- Outdoor pool
- Whirlpool
Venue accessibility
- Bus
- Taxi
Distance from airport
7 mi. from venue
Parking
- Complimentary parking
- Bus parking
Drury Plaza Hotel Indianapolis Carmel Meeting Space
Guest Rooms
More
Cancellation Policy
Group cancellation less than 30 days prior to arrival or failure to comply with attrition clause results in cancellation fee being calculated as a percentage of lost revenue. Individual cancellation is 24 hours prior to arrival.
Facility Restrictions
Check-in time: 3:00 pm Check-out time: 11:00 am Parking: Free (during stay) This is a smoke-free hotel Pets Accepted *Rooms with pets will be charged a daily cleaning fee of $35 per room plus tax. Service animals are welcome free of charge. Limit of two pets per room.
Additional Information
Thank you for considering Drury Hotels to host your clients next event! Guests will be able to enjoy our best-in-class amenities like our hot breakfast buffet, Wi-Fi and our evening reception featuring hot food and cold beverages that are always complimentary.